Scheduler - Patient Access

Aspire Indiana Health, Inc.; Lebanon (IN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Aspire Indiana Health, Inc. in Lebanon, IN is seeking a Scheduler for the Access Center to coordinate appointment scheduling and intake.

You will manage a high volume of calls and serve as the first contact for patients, referrals, and providers, with a mix of remote and in-office work.

Requirements include a high school diploma, one year in healthcare, and basic computer/EHR experience; insurance billing and terminology knowledge are a plus.

Qualifications

• High School Diploma or Equivalent required.
• Minimum one (1) year experience in healthcare required, medical office experience highly preferred.
• Previous insurance billing experience highly preferred.
• Electronic Health Record (EHR) experience preferred.
• Must have intermediate computer skills.
• Knowledge of basic medical terminology preferred.

Responsibilities

• Facilitate the flow of information between patients, referrals, providers, and Aspire services to schedule appointments.
• Handle a large volume of calls and be the first point of contact for individuals seeking service with Aspire.

Skills

Intermediate computer skills

Medical terminology knowledge

Education

High School Diploma or Equivalency

Tools

Electronic Health Record (EHR) system

Job description

Overview

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL.

Now interviewing for Scheduler - Access Center - Lebanon

75% WORK FROM HOME. 25% in office

Aspire Indiana Health is a nonprofit provider of comprehensive "whole health" services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life.

Position Summary

The Scheduler will facilitate the flow of information between patients, referral sources, providers/prescribers and Aspire services for the purpose of scheduling patient appointments . The scheduler will handle a large volume of calls and be the first point of contact for individuals seeking service with Aspire.

Education/Experience/Requirements

• High School Diploma or Equivalent required
• Minimum one (1) year experience in healthcare required, medical office experience highly preferred
• Previous insurance billing experience highly preferred
• Electronic Health Record (EHR) experience preferred
• Must have intermediate computer skills
• Knowledge of basic medical terminology preferred

Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.

Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.

All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.

Aspire Indiana Health is an Equal Opportunity Employer.