SCHEDULER II

The Christ College; Cincinnati, Northern (OH, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

The Christ College is seeking a detail-oriented scheduler/administrative assistant to manage patient and physician appointments, coordinate information flow, and support the clinical team in a busy office in Cincinnati.

You will handle calls, coordinate meetings, and assist with training new schedulers, while maintaining confidentiality and accuracy across daily operations.

Qualifications

• High school diploma or equivalent required; associate degree or medical secretary certification preferred.
• 2 years medical office experience and 1 year scheduling experience required.
• Proficiency with Outlook, Word, Excel; strong organization and communication skills; confidentiality essential.

Responsibilities

• Schedules patient and physician appointments using office systems.
• Provides clerical support to clinical team and prepares daily schedule materials.
• Answers calls, transcribes and routes correspondence; coordinates meetings and travel.
• May act as Super User for Electronic Medical Record; maintains billing cash drawer and deposits.

Skills

Excellent organization

Effective communication

Education

High School Diploma or equivalent

Associates degree or Medical Secretary Certification preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Job Description

Schedules patient care activity in the office and facilitates flow of information between physician, patient, and the referring physician.

Responsibilities

• Manages daily patient and physician scheduling using appropriate systems for ordering of labs, diagnostic test orders and scheduling. Provides clerical support to clinical team. Obtains records, films, etc. in preparation of daily schedule. Assignments may be of a confidential manner and require judgment and discretion at all times.
• Answers telephone makes daily patient, physician and other phone calls. Transcribes, distributes and files correspondence and administrative documents. Coordinates meeting plans and travel arrangements for physician. Attend and take minutes for meetings. Opens and sorts mail. Order Supplies as needed.
• Checks out patients, answers questions, schedules follow-up appointments or testing, collect co-pays.
• Verifies referrals and performs pre-certifications as appropriate. Manages and updates to volumes of patient care policies. Assist with training of new schedulers.
• Maintains cash drawer, reconciles balances, prepares deposits by completing deposit slips, may take deposits to the bank, batches fee tickets, checks for their accuracy and completion, completes batch header documentation, and submits batches to CBO daily.
• May act as Super User for Electronic Medical Record.
• All other duties as assigned.

Qualifications

• EDUCATION: High School Diploma or equivalent required, Associates degree or Medical Secretary Certification preferred.
• YEARS OF EXPERIENCE: 2 years medical office experience and 1-year prior scheduling experience required. Administrative or secretarial experience preferred.
• REQUIRED SKILLS AND KNOWLEDGE: copier, fax, telephone system, postage equipment, and computer skills (Microsoft Outlook, Word, and Excel). Excellent organization and communication skills required. Must be able to multi-task and maintain confidentiality.