Scheduler II - Internal Med - Green Twsp 3500 - Full Time - Days

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

The Christ Hospital Health Network is seeking an experienced medical office scheduler to coordinate patient and physician appointments and manage information flow between clinicians, patients, and referring physicians. This role supports the clinical team with clerical tasks and scheduling across daily operations.

Responsibilities include handling calls, obtaining records, preparing deposits, and assisting with training of new schedulers while maintaining confidentiality and accurate

Qualifications

• High School Diploma or equivalent required.
• Associates degree or Medical Secretary Certification preferred.
• 2 years medical office experience and 1 year scheduling experience required.

Responsibilities

• Schedules patient care activity and facilitates flow of information.
• Manages daily patient and physician scheduling using appropriate systems.
• Provides clerical support to clinical team and obtains records.
• Coordinates meetings, attends minutes, and handles travel arrangements.
• Answers calls, transcribes and files correspondence, and sorts mail.
• Verifies referrals, pre-certifications, and assists with training of new schedulers.
• Maintains cash drawer, deposits, and batch documentation; may act as EMR Super User.

Skills

Scheduling

Multi-tasking

Confidentiality

Outlook

Excel

Communication

Education

High School Diploma or equivalent

Associates degree

Medical Secretary Certification

Tools

Copier

Fax machine

Telephone system

Postage equipment

Job description

Job Description

Schedules patient care activity in the office and facilitates flow of information between physician, patient, and the referring physician.

Responsibilities

Manages daily patient and physician scheduling using appropriate systems for ordering of labs, diagnostic test orders and scheduling. Provides clerical support to clinical team. Obtains records, films, etc. in preparation of daily schedule. Assignments may be of a confidential manner and require judgment and discretion at all times.

Answers telephone makes daily patient, physician and other phone calls. Transcribes, distributes and files correspondence and administrative documents. Coordinates meeting plans and travel arrangements for physician. Attend and take minutes for meetings. Opens and sorts mail. Order Supplies as needed.

Checks out patients, answers questions, schedules follow-up appointments or testing, collect co-pays.

Verifies referrals and performs pre-certifications as appropriate. Manages and updates to volumes of patient care policies. Assist with training of new schedulers.

Maintains cash drawer, reconciles balances, prepares deposits by completing deposit slips, may take deposits to the bank, batches fee tickets, checks for their accuracy and completion, completes batch header documentation, and submits batches to CBO daily.

May act as Super User for Electronic Medical Record.

All other duties as assigned.

Qualifications

EDUCATION: High School Diploma or equivalent required, Associates degree or Medical Secretary Certification preferred.

YEARS OF EXPERIENCE: 2 years medical office experience and 1-year prior scheduling experience required. Administrative or secretarial experience preferred.

REQUIRED SKILLS AND KNOWLEDGE: copier, fax, telephone system, postage equipment, and computer skills (Microsoft Outlook, Word, and Excel). Excellent organization and communication skills required. Must be able to multi-task and maintain confidentiality.