Scheduler I

SSM Health; Greendale (IN); On-site; USD 25,000 - 30,000; Full time

Job summary

SSM Health in Greendale, IN is seeking a Scheduler to join the FDL Ortho/Podiatry/Chiropractic team. This Regular, 20-hour-per-week role focuses on coordinating scheduling, referrals, and ensuring patients are guided to the right provider at the right time.

Duties include updating provider contact information, entering appointments into the EMR, following site protocols, and performing other duties as assigned. The position supports patient care and requires strong organizational skills.

Qualifications

• High School diploma or 10 years of work experience.
• No prior experience required for this 20-hour per week role.
• Strong communication and organizational skills.

Responsibilities

• Coordinates scheduling and referrals to providers and services.
• Maintains and updates provider contact information.
• Ensures all appointments and patient information are entered into the EMR.
• Follows site-specific protocols and maintains up-to-date documentation.
• Performs other duties as assigned.

Skills

Scheduling coordination

Data entry

EMR system familiarity

Customer service

Problem-solving

Education

High School diploma/GED or 10 years of work experience

Tools

EMR software

Microsoft Office

Scheduling software

Job description

It’s more than a career, it’s a calling.

WI-Agnesian Health Plaza Bldg A

Worker Type:

Regular

Job Highlights:

Join a team where your work maters - every moment, every patient, every community. At SSM health, you’ll be empowered to grow, supported to thrive and inspired to make a lasting impact.

Schedulers at SSM Health are an important part of the patient experience, as they are generally the first person that helps the patient navigate their care.Schedulers help patients get the right appointment with the right provider at the right time.

Department: FDL Ortho/Podiatry/Chiropractic

Schedule: M-F 8:00 – 12:00p (20 hours)

Job Summary:

Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.
• Assists with maintenance and updating of provider contact information.
• Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department:

7893000166 SUPPORT SVCS

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

20

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.