Scheduler - General Surgery Operating Room

Cincinnati Children's; Cincinnati (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Cincinnati Children's is seeking a dedicated professional to ensure patient safety, assist with revenue cycle operations, and uphold compliance with healthcare regulations. The role involves identifying patient needs and safeguarding medical information.

The ideal candidate will have a high school diploma and at least 3 years of relevant work experience. Cincinnati Children's is committed to equal employment opportunities for all applicants.

Qualifications

• 3+ years of work experience in a related job discipline.

Responsibilities

• Ensures patient safety by identifying the correct patient and preparing isolation precautions.
• Supports the Revenue Cycle by ensuring necessary data is entered accurately.
• Provides assistance to patients and staff in registration and scheduling.
• Completes documents to ensure compliance with regulatory agencies.
• Maintains confidentiality of patient/family personal information.

Education

High school diploma or equivalent

Job description

Job Responsibilities

• Safety - Ensures patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators. Escalate potential safety concerns regarding patient identity and other safety risks.
• Revenue Cycle Support - Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information, and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system. Identify and resolve data and insurance coverage errors and trends.
• Customer Service - Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling across multiple divisions. Investigates and resolves customer requests, questions or problems, according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
• Compliance - Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH). Escalate compliance concerns and offer resolutions to management.
• HIPAA/Confidentiality - Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position. Provide coaching on HIPAA/Confidentiality concerns, escalating concerns and potential resolutions to management.

Job Qualifications

• High school diploma or equivalent
• 3+ years of work experience in a related job discipline

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability