Scheduler Coordinator

5th HQ; Florida; On-site; USD 36,000 - 48,000; Full time

Job summary

5th HQ in Pembroke Pines, FL is seeking a bilingual Schedule Coordinator to support patients through their recovery journey. The role requires experience in a medical setting, excellent communication, and proficiency with scheduling software such as Doctor Chronos, Excel, and Microsoft Office.

You will manage and schedule all in-person and at-home visits, verify patient information, and ensure privacy compliance.

Qualifications

• Fluent in English and Spanish (required).
• Previous experience in a medical setting is highly desirable.
• Proficient in Microsoft Office, Excel, and Doctor Chronos or similar medical scheduling software.
• Strong verbal and written communication skills, with the ability to ask the right questions and gather essential information.
• A customer-focused attitude with a strong desire to help and support patients.
• Excellent attention to detail and ability to manage multiple tasks simultaneously in a fast-paced environment.

Responsibilities

• Manage and schedule all in-person and at-home visits for patients, ensuring timely and accurate appointments across various locations.
• Verify personal information, confirm appointments, and ensure that patients are fully informed about their scheduled visits.
• Accurately gather and confirm patient details, ensuring all information is up to date and compliant with privacy regulations.
• Provide excellent customer service, addressing patient inquiries, concerns, and needs with empathy and professionalism.
• Engage with patients, medical staff, and other team members effectively to coordinate and confirm schedules.
• Utilize scheduling and patient management software, including Excel, Microsoft Office, and Doctor Chronos, to maintain organized and efficient operations.

Skills

Bilingual English/Spanish

Strong communication skills

Tools

Doctor Chronos

Microsoft Office

Excel

Job description

Are you passionate about providing exceptional customer service and supporting patients through their recovery journey? Our client is a specialized company in post-breast surgery care, and we are seeking a detail-oriented and bilingual (English/Spanish) Schedule Coordinator to join the team. The ideal candidate will have experience in the medical field, excellent communication skills, and proficiency in scheduling software.

Location: Pembroke Pines, FL

Schedule: Full-Time, Monday to Friday, 8:00 AM - 5:00 PM

Key Responsibilities

• Manage and schedule all in-person and at-home visits for patients, ensuring timely and accurate appointments across various locations.
• Verify personal information, confirm appointments, and ensure that patients are fully informed about their scheduled visits.
• Accurately gather and confirm patient details, ensuring all information is up to date and compliant with privacy regulations.
• Provide excellent customer service, addressing patient inquiries, concerns, and needs with empathy and professionalism.
• Engage with patients, medical staff, and other team members effectively to coordinate and confirm schedules.
• Utilize scheduling and patient management software, including Excel, Microsoft Office, and Doctor Chronos, to maintain organized and efficient operations.

Qualifications

• Fluent in English and Spanish (required).
• Previous experience in a medical setting is highly desirable.
• Proficient in Microsoft Office, Excel, and experience with Doctor Chronos or similar medical scheduling software.
• Strong verbal and written communication skills, with the ability to ask the right questions and gather essential information.
• A customer-focused attitude with a strong desire to help and support patients.
• Excellent attention to detail and ability to manage multiple tasks simultaneously in a fast-paced environment.

If you are a compassionate and organized individual with a background in the medical field, we would love to hear from you!