UVFM – MEDICAL ASSISTANT

MOUNTAIN VIEW HOSPITAL LLC; Rigby (ID); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

401K

Quarterly Bonus

Education Reimbursement

Procedure Discount

Job summary

Mountain View Hospital LLC in Idaho is seeking a clinical assistant to support physicians and care teams. The role includes patient care, scheduling, chart management, and basic testing with phlebotomy responsibilities as needed.

The position emphasizes strong customer service, language clarity in English, and the ability to work under pressure in a busy clinic setting. A CMA or phlebotomy training background is preferred.

Qualifications

• High school diploma or GED required; CMA or phlebotomy training preferred.
• Experience in clinical assistant role desirable.
• Phlebotomy course and experience advantageous.
• Strong communication and organizational skills.

Responsibilities

• Fulfills patient care responsibilities as assigned, including assisting physician with exams and procedures.
• Manages appointment scheduling and chart management for patients.
• Provides information to patients and maintains excellent customer service.
• Collects samples, processes routine testing, and relays results to the physician.
• Performs clerical duties: sending/receiving records, scheduling, verifying demographics.
• Maintains infection control and cleans rooms between visits.
• Act as liaison between provider and patient to coordinate referrals and resources.

Skills

Patient care

Clerical tasks

Scheduling appointments

Phone & in-person service

Data entry

Medical terminology

Teamwork

CLIA testing familiarity

Education

High school diploma or GED

CMA course preferred

Phlebotomy training

Job description

JOB SUMMARY

Responsible for assisting physician with patient care, clerical, environmental and organizational tasks. Responsible for appointment scheduling including care and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic. Collect, process routine testing, and returning results back to doctor. Obtain, process doctor’s orders, and data entry. Provide good customer service on the phone, patients, doctors and other medical staff. Work well under pressure. Perform CLIA waived moderate testing.

BENEFITS

Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

DUTIES AND RESPONSIBILITIES

1. Fulfills patient care responsibilities as assigned which may include the following: Checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physician with various procedures; charting; relaying instructions to patients; answering calls and providing pertinent information.
2. Proficiency in collecting correct blood samples and other body fluids, ensuring proper patient identification and labeling of samples.
3. Follows hospital policies and procedures for transporting and delivering samples to laboratory. Knowledge of handling laboratory supplies and stocks supplies.
4. Ensure that patients receive appropriate competent, and quality clinical care and that customer service meets patient’s expectation.

• a. Adherence by staff to all policy and procedures.
• b. Provides age-appropriate care.
• c. Reporting monitoring and management of patient and staff incidents.
• d. Monitoring and management of patient and physician satisfaction results.

1. Follows standards precautions using personal protective equipment as required. Knowledge and performance of sterile tech.
2. Proficient in clerical responsibilities including the following: Sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and charts to ensure information completed and filed appropriately.
3. Performs facility responsibilities as assigned which may include the following: Setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
4. May perform special tests such as clotting times, bleeding times, and glucose tolerance tests and report results to other lab personnel.
5. Maintains Point of Care documents and performs Quality Control management.
6. Shows good customer service on phone and in person to anyone that enters the facility.
7. Performs miscellaneous tasks that promote smooth operations or other duties as deemed necessary.
8. Completes CCM Roster on a monthly basis.
9. Stay current on CCM changes and requirements from CMS.
10. Act as a liaison between our provider and the patient when coordinating community resources, access to specialty services, follow-up healthcare, etc.
11. Follow-up and help complete identified referrals. Coordinate with specialists and help to integrate recommendations from our provider. Identify barriers for lack of follow through or potential barriers to community resources.
12. Other duties as assigned.

About Mountain View

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley — all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Education/Certification

High school diploma or equivalent GED. Current BLS Certification. Valid driver’s license.

Experience

CMA course preferred but not required. Phlebotomy course and phlebotomy experience.

Equipment/Technology

Experience with computers and office equipment, required.

Language/Communication

The ability to read and communicate effectively in English. Bilingual is a plus. Must understand medical terminology.

Mathematical Skills

General Math skills.