Scheduler - Cardiology

Saint Luke's North Hospital; Lee's Summit (MO); Hybrid; USD 40,000 - 54,000; Full time

Job summary

Saint Luke's North Hospital in Lee's Summit is seeking a Scheduler to join our Cardiology Team. This full-time role involves handling a high volume of calls, scheduling cardiology visits, tests, and referrals, and ensuring accurate patient data in Epic.

A hybrid work option is available after 90 days, with strong computer skills preferred. You will coordinate with providers and staff, review referrals, manage schedules, and communicate clearly with patients about appointment details and prep

Qualifications

• Experience in medical scheduling preferred.
• Strong computer skills required.
• Epic scheduling experience preferred.

Responsibilities

• Handle high volume calls with patients, providers, and internal teams.
• Schedule, reschedule, and cancel appointments including cardiology visits, tests, and new patients.
• Review referrals promptly and coordinate scheduling by urgency and provider availability.
• Ensure records and authorizations are obtained before scheduling.

Skills

Scheduling experience

Computer skills

Tools

Epic EHR

Job description

Job Description

Join our Saint Luke's Cardiology Team as a Scheduler at our Lee's Summit location!
Full Time
Monday - Friday 8:30-5
Hybrid opportunity after 90 days plus
Previous scheduling experience preferred
Strong computer skills required

The Opportunity:

• Professionally handle a high volume of incoming and outgoing phone calls with patients, providers, and internal departments.
• Schedule, reschedule, and cancel appointments including cardiology follow-up visits, diagnostic testing, and new patient appointments.
• Appropriately assess caller needs and route calls or messages to the correct clinical or administrative team member.
• Provide patients with accurate appointment details, preparation instructions, and next steps when applicable.
• Use sound judgment and professionalism when addressing a wide variety of patient inquiries and scheduling scenarios.

Referral & Appointment Coordination

• Review incoming referrals promptly and accurately.
• Coordinate timely scheduling of referred patients based on urgency, provider availability, and department protocols.
• Ensure all necessary records, authorizations, and supporting documentation are obtained prior to scheduling when required.
• Maintain provider templates and scheduling accuracy to optimize access and workflow efficiency.

Communication & Task Management

• Timely review, prioritize, address, and complete incoming and outgoing tasks via email, Microsoft Teams, and other internal communication tools.
• Timely review, prioritize, and complete work queues, messages, and tasks within Epic.
• Collaborate with providers, nurses, leadership, and coworkers to resolve scheduling issues and patient concerns efficiently.
• Communicate clearly and professionally in both written and verbal formats.

Registration & Data Accuracy

• Accurately enter, update, and verify patient demographic, insurance, and contact information.
• Ensure documentation entered into Epic is complete, accurate, and compliant with organizational standards.
• Protect patient confidentiality and adhere to HIPAA/privacy requirements at all times.

Operational Support

• Assist with coverage needs, scheduling adjustments, and workflow changes as needed.
• Identify opportunities for process improvement and communicate concerns proactively to leadership.
• Support team goals by maintaining productivity, quality, and service standards.

Work Environment

This position functions in a fast-paced outpatient healthcare setting requiring prolonged computer use, frequent phone communication, and continuous interaction with patients and staff. Ability to remain professional and productive under pressure is essential.

Saint Luke's Health System

Saint Luke's Health System is a faith-based, not-for-profit, aligned health system committed to the highest levels of excellence in providing health care and health-related services in a caring environment. We are dedicated to enhancing the physical, mental, and spiritual health of the diverse communities we serve.

Saint Luke's Cardiovascular Consultants

Saint Luke's Cardiovascular Consultants treats patients throughout the Kansas City area and surrounding communities with resources not available elsewhere in the Midwest. What makes us unique and allows us to provide unmatched care is our team approach to comprehensive patient care. We are committed to furthering the field of cardiology - training more fellows than any other program in the region and publishing more research studies than most cardiology departments in the country.

We offer competitive benefits, tremendous career growth, promotions from within, and the opportunity to transfer among hospitals and physician practices. If you share our commitment to excellence, we welcome you to apply.

Job Requirements

Applicable Experience:
Less than 1 year

Job Details

Full Time

Day (United States of America)