SCHEDULER - CALL CENTER

Pellahealth; Pella (IA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Pellahealth in Iowa is seeking a clinic receptionist to provide courteous, professional support to patients and visitors. You will register patients promptly, answer and direct calls, and log essential information into the medical data system.

The role requires clear English communication, composure in a fast-paced environment, basic computer skills, and adherence to safety and privacy standards. Training on our clinic software will be provided, with certification in BLS preferred.

Qualifications

• Ability to read and communicate effectively in English.
• Ability to remain composed and function well in fast paced environment.
• Basic computer knowledge with ability to learn specific computer system.
• AHA Heart Code BLS required; certification within three months after hire date where applicable.
• Accuracy in clerical skills.

Responsibilities

• Prompt and courteous patient registration.
• Receiving and directing incoming calls.
• Medical data entry.

Skills

English proficiency

Customer service

Calm under pressure

Clerical accuracy

Tools

Microsoft Office

Job description

Description

JOB SUMMARY:

This position provides courteous and professional assistance to all patients and visitors contacting the clinic. Primary job duties include prompt and courteous patient registration, receiving and directing incoming calls and medical data entry.

Minimum knowledge, skills, and abilities:

• Ability to read and communicate effectively in English.
• Ability to remain composed and function well in fast paced environment.
• Basic computer knowledge with ability to learn specific computer system.
• Current American Heart Association (AHA) Heart Code BLS required. New employees certify within three (3) months after hire date.Not applicable to all clinic receptionist.Requirement varies based on clinic location.
• Accuracy in clerical skills.

Equal Opportunity Employer
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