Scheduler Authorization Representative (SAR) – Imaging Services Area

University-Medical-Center-of-Southern-Nevada; Las Vegas (NV); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Employer-paid pension (Nevada PERS)

Job summary

University Medical Center of Southern Nevada in Las Vegas is seeking an experienced patient scheduling and registration specialist to optimize imaging services revenue by coordinating appointments and ensuring timely authorization from insurance carriers.

You will collect demographics, verify benefits, manage referrals and estimates, and handle re-authorization as needed, while delivering high-quality customer service to patients and collaborating with physicians and external providers.

Qualifications

• Equivalent to graduation from high school; two years Admitting Discharge experience in a hospital setting, or one year imaging scheduling experience, or one year in a physician's office performing scheduling/authorization activities.

Responsibilities

• Serve as the primary contact for patient scheduling and registration.
• Coordinate schedules for patients, interventional radiologists, and external providers.
• Collect, verify and update patient demographic and guarantor information.
• Verify insurance benefits/eligibility, manage referrals, and patient estimates or copays.
• Perform appointment scheduling, registration and customer service duties.
• Obtain authorization and re-authorization as needed for professional and specialty service areas, including inpatient notifications.

Skills

Customer service

Communication

Medical terminology

Detail oriented

Prioritization

Education

High school diploma

Admitting/Discharge experience

Imaging scheduling experience

Physician office scheduling

Tools

Scheduling software

EMR systems

Job description

EMPLOYER-PAID PENSION PLAN (NEVADA PERS)
COMPETITIVE SALARY & BENEFITS PACKAGE

As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients.

UMC is home to Nevada'sONLYNonprofit Level I Trauma Center, Verified Burn Center, and Multi-Organ Transplant Center. In 2026, we became theFIRSTandONLYMagnet®-Recognized hospital in the state, reflecting UMC's nursing professionalism, teamwork, and superiority in patient care.

Position Summary:

Serves as the primary point of contact for patient scheduling, registration, and ensuring timely authorization form insurance carriers to optimize the imaging services revenue cash flow for a specialty service area.
Coordinating schedules (i.e. appointments) for patients, interventional radiologists, and external providers.
Collects, verifies and updates patient demographic and guarantor information.
Verifies insurance benefits/eligibility, manages referrals runs patient estimate, collects copays and patient estimated out of pocket expenses and appropriate.
Performs appointment scheduling, registration and customer services duties.
Obtains authorization and re-authorization as needed, for both professional and specialty service area as well as notification for inpatient stays.

Education/Experience:

Equivalent to graduation from high school and two (2) years Admitting Discharge experience in a hospital setting or one (1) year imaging scheduling experience or one (1) year experience working in a physician's office performing scheduling/authorization activities.

Licensing/Certification Requirements:

None.

• A minimum of one (1) year of recent (within the last five (5) years), documented imaging scheduling/authorization experience

Knowledge of:

Scheduling and authorization procedures; medical terminology; laws, rules, and regulations governing area of assignment; financial system and insurance requirements; commercial and governmental payers, Medicare plans; CPT, ICD 10 procedure coding; Medicare rules and regulations; department and hospital safety practice and procedures; patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures.

Skill in:

Communicating effectively with physicians, patients, and other employees; customer services; computerized scheduling system; verifying benefits and eligibility; forms and applications according to laws and guidelines in area of assignment; preparing technical and statistical reports; performing technical, specialized office support work; using initiative and judgement within established procedural guidelines; setting priorities and meeting critical deadlines; using computers and related software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment.

Physical Requirements and Working Conditions:

Mobility to work in a typical clinical setting and use standard office equipment, stamina to remain seated for extended periods of time and maintain concentration, vision to read printed materials and a computer screen, and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.