Scheduler- Administrative- Healthcare

Johnson Service Group; Orange (CA); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Johnson Service Group is seeking a Scheduler- Administrative Assistant for a Health Plan in Orange County, CA. This on-site role coordinates appointments, arranges transportation, and supports clear communication among participants, families, providers, and the clinical team. The position runs Monday–Friday, 8:00 a.m.–5:00 p.m.

with an assignment duration of up to six months. Pay ranges from $24 to $33.50 per hour DOE, and JSG offers weekly pay and benefits including medical, dental, and vision

Qualifications

• High school diploma or equivalent plus 1 year of experience working in a clinical setting.
• CPR and First-Aid certification required or must be obtained within six months of hire.

Responsibilities

• Support and maintain quality initiatives related to specialty care services.
• Schedule specialty appointments with providers on behalf of participants.
• Arrange transportation services with participants, family/caregivers, and contracted transportation vendors.
• Communicate with participants and/or families regarding specialty services and appointment coordination.
• Provide reception relief based on business needs.
• Coordinate work with other administrative staff
• Maintain confidential and sensitive participant, policy, and personnel information/files with appropriate follow-up.
• Coordinate specialty appointments and services in collaboration with the clinical team.
• Report pertinent updates to the clinical team and Interdisciplinary Team (IDT) to support completion of specialty appointments.
• Document interactions in medical records according to current workflows.
• Complete other projects and duties as assigned.

Skills

Scheduling

Customer service

Communication

Bilingual

Education

High school diploma or equivalent

Associate degree (preferred)

Job description

Johnson Service Group (JSG) is seeking a Scheduler- Administrative Assistant for a Health Plan in Orange County CA. In this role, you'll help ensure participants receive timely specialty care by coordinating appointments, arranging transportation, and supporting clear communication between participants, families/caregivers, providers, and the clinical team.

Work arrangement: Full office / On-site Location: Orange County, CA Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m. Expected assignment duration: Up to six (6) months Pay range: $24-$33.50 /hr DOE

What You'll Do (Key Responsibilities)

Program Support (primary focus)

• Support and maintain quality initiatives related to specialty care services.
• Schedule specialty appointments with providers on behalf of participants.
• Arrange transportation services with participants, family/caregivers, and contracted transportation vendors.
• Communicate with participants and/or families regarding specialty services and appointment coordination.
• Provide reception relief based on business needs.

Administrative Support

• Coordinate work with other administrative staff
• Maintain confidential and sensitive participant, policy, and personnel information/files with appropriate follow-up.
• Coordinate specialty appointments and services in collaboration with the clinical team.
• Report pertinent updates to the clinical team and Interdisciplinary Team (IDT) to support completion of specialty appointments.
• Document interactions in medical records according to current workflows.

Additional Support

• Complete other projects and duties as assigned.

Required Qualifications (Must-Have)

• High school diploma or equivalent, plus 1 year of experience working in a clinical setting (or an equivalent combination of education and experience).
• CPR and First-Aid certification (required, or must be obtained within six (6) months of date of hire).

Preferred Qualifications (Nice-to-Have)

• Associate degree
• 1 year of health care experience
• Bilingual in English and one of these languages: Arabic, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese

• JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer.

JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.