Scheduler (32892)

GI Alliance; Beaumont (TX); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

GI Alliance in Beaumont, TX seeks an experienced Scheduler I to coordinate patient appointments, visits and procedures, and support front-office operations.

The role requires strong communication, multitasking in a fast-paced medical office, and basic knowledge of health plans. Bilingual abilities are a plus; EMR proficiency is expected; you will work with physicians and staff to ensure efficient patient flow and accurate charting.

Formación

• High school diploma or equivalent.
• 2–5 years of medical scheduling experience.
• Experience in a medical office setting.
• Excellent written and verbal communication and customer service.
• Ability to multi-task in a fast-paced environment.
• Basic understanding of healthcare plans and medical benefits.
• Bilingual is a plus.

Responsabilidades

• Schedule patients for office visits and procedures.
• Manage high call volume and triage messages.
• Maintain physicians' schedules and coordinate radiology/lab appointments.
• Assist with patient registration, check-in/check-out, and payments.
• Prepare patient charts in EMR and file records.
• Recall scheduling and other duties as assigned.
• Read visit notes and physician orders to identify problems.

Conocimientos

Communication skills

Customer service

Multi-tasking

Detail-oriented

Bilingual

Educación

High school diploma

Herramientas

EMR system

Scheduling software

Billing systems

Descripción del empleo

GI Alliance is seeking an experienced Scheduler I.

Duties of this position include, but are not limited to, the following:

Position purpose

Schedule patients for office visit and procedure appointments.

Responsibilities/Duties/Functions/Tasks

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with high call volume
• Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)
• Take triage call messages for medical staff
• View patient visit notes, identifying problems & diagnosis listed and physician orders
• Assist in patient registration and financial transactions
• May schedule radiology/lab
• May include recall scheduling
• Take triage call messages for medical staff
• Assist with check-in patients upon arrival at the office as well as check-out upon departure.
• Assist in collecting patient and insurance payments and reconcile charges on a daily basis.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills are required
• Experience working in a medical office
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented
• Basic understanding of healthcare plans
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Education

High school diploma or equivalent

Experience

2-5 years of prior medical scheduling is preferred

Requirements For Level I Status

• Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.

Performance Requirements

• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

EEO/AA-M/F/disabled/protected veteran