Scheduler

Paycom; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

GI Alliance is seeking an experienced Scheduler I to join our team in a medical office setting. The role focuses on coordinating patient visits and procedures while supporting physicians’ schedules and patient registration processes.

The ideal candidate will have strong communication and customer service skills, experience in a medical office, and the ability to multi-task in a fast-paced environment. Basic health plan understanding and bilingual abilities are a plus.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi-task and work in a fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Responsibilities

• Schedule patients for office visits and procedures.
• Maintain physicians' schedules (phone or in person).
• Take triage call messages for medical staff.
• View patient visit notes, identify problems and orders.
• Assist in patient registration and financial transactions.
• Schedule radiology/lab and recall appointments.
• Assist with check-in and check-out of patients.
• Collect patient and insurance payments and reconcile charges daily.
• File records in EMR and prepare charts; scan documents into EMR.

Skills

Communication skills

Customer service

Medical scheduling

Multi-tasking

Detail oriented

Education

High school diploma or equivalent

Tools

EMR

Computer skills

Job description

GI Alliance is seeking an experienced Scheduler I.Duties of this position include, but are not limited to, the following:Position purposeSchedule patients for office visit and procedure appointments.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Assist with high call volumeMaintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingTake triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with check-in patients upon arrival at the office as well as check-out upon departure.Assist in collecting patient and insurance payments and reconcile charges on a daily basis.File records in appropriate sections of patient charts in EMR.Prepare patient charts in advance and scan documents into charts in EMR.Perform other duties as assignedQualificationsExcellent written and verbal communication skillsExcellent customer service skills are requiredExperience working in a medical officeAbility to multi-task and work in fast-paced environment.Detail-orientedBasic understanding of healthcare plansBe able to read and understand medical benefits.Bilingual is a plus.Education: High school diploma or equivalentExperience: 2-5 years of prior medical scheduling is preferredRequirements for Level I Status:Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.EEO/AA-M/F/disabled/protected veteran