Scheduler

Surgery Partners; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Health Savings Account

Job summary

Surgery Partners is seeking a Scheduler to manage 30-50 daily cases, liaising with referring doctors’ offices. The role sits on our Front Desk team and requires multitasking with diverse patient populations.

Two years of scheduling experience in a medical office and familiarity with insurance are preferred. Strong communication and data-entry skills are essential for success in this role.

Qualifications

• Prior scheduling experience in a medical setting preferred.
• Ability to coordinate scheduling for multiple physicians and patients.
• Familiarity with insurance processes and pre-certification helpful.

Responsibilities

• Counsel patients and schedule surgeries for multiple physicians.
• Schedule surgeries and ensure patient history and physicals are complete.
• Complete required paperwork for each procedure on the schedule.
• Precertify procedures as needed.
• Provide backup support for the Front Office and other duties as assigned.

Skills

Patient counseling

Multi-tasking

Time management

Customer service

Verbal communication

Written communication

Data entry

Problem solving

Attention to detail

Team collaboration

Education

High School diploma or equivalent

Tools

Scheduling software

Microsoft Office

Job description

Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended(“ADA”), and applicable state and local laws. It is the Company’s policy not to discriminate against any qualifiedpeople or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact [e-mail]

JOB TITLE: Scheduler

JOB SUMMARY

The Scheduler is responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors’ offices. The Scheduler will be an integral part of our Front Desk Team and will be valued as a key member of our organization.

DUTIES AND RESPONSIBILITIES

• Counseling patients and scheduling surgeries for multiple physicians.
• Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery.
• Complete all necessary paperwork for each procedure on the physicians’ schedule.
• Precertify any procedures on the schedule that require pre-certification.
• Must be capable of multi-tasking and working with a diverse patient population.
• Provide back up support for the Front Office as needed.
• Other duties as needed.

EDUCATION

• High School diploma or equivalent required.

EXPERIENCE

• 2 years of previous experience scheduling appointments and/or surgeries.
• Experience with insurance.
• Experience in a medical office as a scheduler.

LICENSE(S)/CERTIFICATION(S)

• None specified.

KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of clinic policies and procedures.
• Knowledge of managed care contracts and utilization.
• Knowledge of computer systems, programs and spreadsheet applications.
• Knowledge of medical terminology and be familiar with scheduling software.
• Skill in gathering and reporting claim information.
• Skill in solving utilization problems.
• Skill in written and verbal communication and customer relations.
• Fast and accurate data entry.
• Ability to multi-task, manage time effectively, and deliver results.
• Strict attention to detail.
• Intermediate computer skills and knowledge of Microsoft Office.
• Ability to work effectively with medical staff and external agencies.
• Ability to identify, analyze and solve problems.
• Ability to deal courteously and professionally with internal and external customers.
• Ability to provide excellent customer service.
• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!
  

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Surgery Partners conducts pre-employment screenings including but not limited to criminal background checks and drug testing.