Receptionist and Medical Records

Surgery Partners; West Bloomfield Charter Township (MI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health Savings Account

Life Insurance

PTO

401(k) with company match

Job summary

Surgery Partners is seeking an administrative support professional to assist office staff and ensure smooth departmental workflow in our Michigan operations. The role includes front-desk duties, data entry, and coordinating communications with management and external partners.

The ideal candidate has a High School Diploma, 2+ years of administrative experience, and proficiency with MS Word, Excel, and related tools.

Qualifications

• High School Diploma is required.
• Associates degree preferred.
• At least 2 years of administrative experience.

Responsibilities

• Answer, screen, and forward calls, providing information and taking messages.
• Interact with all levels of management.
• Handle bank deposits when needed.
• Meet and greet visitors entering the office, determine the nature or purpose of visit, and direct or escort them accordingly.
• Compose and prepare routine correspondence.
• Create and maintain spreadsheets and reports.
• Keep reception area neat.
• Keep conference room clean and neat for meetings.
• Collect, sort, distribute, and prepare mail and courier deliveries.
• Back up for other assistants.
• Determine appropriate direction for business inquiries.
• Daily filing and retrieving of files.
• Printing purchase orders and other supporting documentation for Accounts Payable staff.
• Prepare materials for meetings as required.
• Maintain organized filing systems.
• Arrange conference calls.
• Complete a variety of special projects.
• Perform other duties as assigned.

Skills

Verbal communication

Interpersonal skills

Written communication

Claim information gathering

Customer relations

Problem solving

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Word

WordPerfect

Excel

PowerPoint

QuickBooks

Job description

Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is the Company’s policy not to discriminate against any qualifiedpeople or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact [e-mail]

GENERAL SUMMARY OF DUTIES: To provide support to administrative office staff assuring a smooth departmental work flow. Responsible for performing daily tasks such as sorting mail, answering phone and routing incoming calls, filing, copying, data entry, and other similar duties, using a computer terminal. Relieves office staff of clerical work, and minor administrative and business detail.

ESSENTIAL FUNCTIONS:

• Answer, screen, and forward calls, providing information and taking messages
• Interact with all levels of management
• Make bank deposits when needed
• Meet and greet visitors entering the office, determine the nature or purpose of visit, and direct or escort them accordingly
• Compose and prepare routine correspondence
• Create and maintain spreadsheets and reports
• Keep reception area neat
• Keep conference room clean and neat for meetings
• Collect, sort, distribute, and prepare mail and courier deliveries
• Back up for other assistants
• Determine appropriate direction for business inquiries
• Daily filing and retrieving of files
• Printing purchase orders and other supporting documentation for Accounts Payable staff
• Prepare materials for meetings as required
• Maintain organized filing systems
• Arrange conference calls
• Complete a variety of special projects
• Perform other duties as assigned

EDUCATION/REQUIREMENTS:

• High School Diploma
• Associates Degree preferred
• 2+ years of administrative experience

KNOWLEDGE:

• Knowledge of policies and procedures.
• Knowledge of Microsoft Word, Word Perfect, Excel, PowerPoint skills, QuickBooks, computer systems, programs and spreadsheet applications.
• Knowledge of medical terminology preferred.

SKILLS:

• Skill in gathering and reporting claim information.
• Strong verbal, interpersonal and written communication skills required.
• Skill in solving utilization problems.
• Skill in written and verbal communication and customer relations.

ABILITIES:

• Ability to work with effectively with executive offices, medical staff and external agencies.
• Must be able to work in a fast paced environment and be client service oriented.
• Ability to identify, analyze and solve claim problems.
• Must be self-motivated, have excellent organizational skills, good judgment skills and a team player.
• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!
  

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Surgery Partners conducts pre-employment screenings including but not limited to criminal background checks and drug testing.