Scheduler

Comfort Keepers; The Villages (FL); In loco; USD 36.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Paid Time Off

Professional Team Environment

Descrizione del lavoro

Comfort Keepers in The Villages, FL, is seeking a diligent Scheduler to join our Lady Lake office. This role coordinates client care, builds relationships with clients and staff, and ensures timely scheduling and updates. You will assist with staffing, onboarding, and intake processes, helping deliver high-quality in-home care.

The ideal candidate has a HS diploma or GED, 2+ years of related experience, and strong computer skills. A valid driver’s license and background check are required.

Competenze

• High School diploma or GED required.
• Minimum two years related experience and/or training.
• Knowledge of scheduling and/or health care preferred.
• Strong relationship-building skills with people from diverse backgrounds.
• Excellent problem solving and organizational skills.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Exceptional customer service skills and written/verbal communication.
• Excellent attention to detail.
• Able to work under time pressures and manage multiple demands.
• Must have a valid driver’s license and pass background check.

Mansioni

• Coordinate and monitor client care, create and manage schedules.
• Communicate care-related updates to team members, providers, and clients/families.
• Assist with staffing of caregivers and caregiver recruitment including onboarding.
• Support prospective client intakes and collaborate with team for seamless service delivery.

Conoscenze

Scheduling

Healthcare knowledge

Relationship building

Problem solving

Organizational skills

Customer service

Communication

Attention to detail

Time management

Driver's license

Formazione

High School diploma or GED

Strumenti

Microsoft Word

Excel

PowerPoint

Descrizione del lavoro

Join our Team and help us Elevate the Human Spirit!Do you love helping others? Do you want to work with a team of caring professionals dedicated to the promise of Elevating the Human Spirit? Are you looking for a career that offers competitive pay, a generous benefits package, and the opportunity to make a difference in the life of others? If so…Comfort Keepers is the place for you!Comfort Keepers is seeking a detailed-oriented Scheduler to join our network of caring professionals in our Lady Lake office. At Comfort Keepers, we provide uplifting in-home care for seniors and older adults who require a helping hand, a supportive companion, and day-to-day assistance in their home.Job Summary:The Scheduler plays a key role in delivering exceptional client service and maintaining strong client relationships. Working closely with the Client Care Coordinator and Management, the Scheduler ensures clients receive high quality care and an outstanding customer experience. This position is responsible for coordinating and monitoring client care, including creating and managing schedules, communicating care-related updates to team members, external providers, and client/family members, and helping resolve any scheduling concerns that arise. The Scheduler also participates in prospective client intakes and collaborates with internal team members to support seamless service delivery. In addition, the Scheduler assists with staffing of caregivers and the full life cycle caregiver recruitment to include the onboarding process.Job Requirements:· High School diploma or GED required.· Minimum two years related experience and/or training.· Knowledge of scheduling and/or health care preferred.· Strong relationship-building skills with people from diverse and varied backgrounds and education levels.· Must possess excellent problem solving, and organizational skills· Strong computer literacy, including proficiency in Microsoft Word, Excel and PowerPoint.· Exceptional customer service skills and written / verbal communication.· Excellent attention to detail· Must be able to work under time pressures and manage multiple demands simultaneously· A reliable vehicle and valid driver’s license with the ability to pass a background check (including motor vehicle records check). · On Call hours may be requiredJob Benefits:· Medical Insurance· Paid Time Off for full-time employees· Caring, Rewarding and Professional Team Environment· Growing Company with opportunity for developmentIf you are a dependable, team-oriented professional who enjoys helping others and thrives in a fast-paced environment, we encourage you to apply.Background Screening:This position requires a background screening through the Background Screening Clearinghouse. Learn more: Care Provider Background Screening Clearinghouse Education and Awareness website - https://info.flclearinghouse.com.Position Physical Demands:Walking, sitting, and standing; lifting not expected to exceed 25 pounds in weight. Extended time at a computer work screen and on the telephone. Office and fieldwork both required.An Equal Opportunity and Affirmative Action employer, Comfort Keepers considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will provide reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.Job Type· Full-time