Scheduler

Comfort Keepers group; Florida; Presencial; USD 30.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Paid Time Off

Team environment

Development opportunities

Descripción de la vacante

Comfort Keepers of Lady Lake, FL is seeking a detail-oriented Scheduler to coordinate in-home senior care schedules and maintain strong client relationships. You will work closely with the Client Care Coordinator and Management to ensure high-quality care and a seamless customer experience.

Responsibilities include creating and managing caregiver rosters, communicating care updates to families, and assisting with staff onboarding and recruitment.

Formación

• High School diploma or GED required.
• Minimum two years related experience and/or training.
• Knowledge of scheduling and/or health care preferred.
• Strong relationship-building skills with people from diverse backgrounds.
• Excellent problem solving and organizational skills.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Exceptional customer service and written/verbal communication.
• Attention to detail and ability to manage time pressures.

Responsabilidades

• Coordinate and monitor client care schedules to ensure timely, high-quality services.
• Communicate care-related updates to team members, external providers, and client/family members.
• Assist with staffing of caregivers and full-cycle caregiver recruitment and onboarding.
• Support prospective client intakes and collaboration with internal teams for seamless service delivery.

Conocimientos

Scheduling

Healthcare knowledge

Relationship-building

Problem solving

Organization

MS Office proficiency

Educación

High School diploma or GED

Herramientas

Microsoft Word

Excel

PowerPoint

Descripción del empleo

Join our Team and help us Elevate the Human Spirit!

Do you love helping others? Do you want to work with a team of caring professionals dedicated to the promise of Elevating the Human Spirit? Are you looking for a career that offers competitive pay, a generous benefits package, and the opportunity to make a difference in the life of others? If so…Comfort Keepers is the place for you!

Comfort Keepers is seeking a detailed-oriented Scheduler to join our network of caring professionals in our Lady Lake office. At Comfort Keepers, we provide uplifting in-home care for seniors and older adults who require a helping hand, a supportive companion, and day-to-day assistance in their home.

Job Summary

The Scheduler plays a key role in delivering exceptional client service and maintaining strong client relationships.Working closely with the Client Care Coordinator and Management, the Scheduler ensures clients receive high quality care and an outstanding customer experience.This position is responsible for coordinating and monitoring client care, including creating and managing schedules, communicating care-related updates to team members, external providers, and client/family members, and helping resolve any scheduling concerns that arise.The Scheduler also participates in prospective client intakes and collaborates with internal team members to support seamless service delivery.In addition, the Scheduler assists with staffing of caregivers and the full life cycle caregiver recruitment to include the onboarding process.

Job Requirements

• High School diploma or GED required.
• Minimum two years related experience and/or training.
• Knowledge of scheduling and/or health care preferred.
• Strong relationship-building skills with people from diverse and varied backgrounds and education levels.
• Must possess excellent problem solving, and organizational skills
• Strong computer literacy, including proficiency in Microsoft Word, Excel and PowerPoint.
• Exceptional customer service skills and written / verbal communication.
• Excellent attention to detail
• Must be able to work under time pressures and manage multiple demands simultaneously
• A reliable vehicle and valid driver’s license with the ability to pass a background check (including motor vehicle records check).
• On Call hours may be required

Job Benefits

• Medical Insurance
• Paid Time Off for full-time employees
• Caring, Rewarding and Professional Team Environment
• Growing Company with opportunity for development

If you are a dependable, team-oriented professional who enjoys helping others and thrives in a fast-paced environment, we encourage you to apply.

Background Screening

This position requires a background screening through the Background Screening Clearinghouse. Learn more: https://info.flclearinghouse.com.

Position Physical Demands

Walking, sitting, and standing; lifting not expected to exceed 25 pounds in weight. Extended time at a computer work screen and on the telephone. Office and fieldwork both required.

An Equal Opportunity and affirmative Action employer, Comfort Keepers considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will provide reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

Job Type

• Full-time