Scheduler

Nilesschools; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading Para transit company where your scheduling expertise will play a vital role in optimizing operations. As a Scheduler, you will develop efficient schedules, ensure compliance with regulations, and enhance performance metrics. This role offers an exciting opportunity to make a significant impact in a fast-paced environment, where your organizational skills and proactive approach will be highly valued. If you're ready to take on a rewarding challenge in the transportation industry, this position is perfect for you!

Qualifications

• Proven experience as a scheduler in the transportation or logistics industry.
• In-depth knowledge of D.O.T regulations and compliance requirements.
• Excellent organizational and time management skills.

Responsibilities

• Develop and maintain efficient vehicle operator schedules based on various factors.
• Ensure compliance with D.O.T regulations and industry standards.
• Monitor driver attendance and address issues proactively.

Skills

Scheduling

D.O.T Regulations Knowledge

Analytical Skills

Communication Skills

Problem-Solving

Organizational Skills

Time Management

Attention to Detail

Interpersonal Skills

Proactive Approach

Tools

Scheduling Software

Microsoft Office Suite

Job description

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

GVC II is a leading Para transit (Access-A-Ride) company based in the Bronx, NY, dedicated to providing reliable and efficient transportation services. We are currently seeking a highly skilled and detail-oriented Scheduler to join our team and play a crucial role in optimizing our operational schedules.

Hourly Wage of $24.00/hr

Responsibilities

1. Scheduling and Resource Management:
   - Develop and maintain efficient vehicle operator schedules based on seniority, demand, availability, and driver restrictions.
   - Allocate resources effectively to meet operational demands while ensuring compliance with GVC II and D.O.T regulations.
2. Regulatory Compliance:
   - Stay abreast of all rules and regulations set by the Department of Transportation (D.O.T) and other relevant authorities.
   - Ensure that all scheduling activities adhere to legal requirements and industry standards.
3. Attendance Monitoring and Overtime Reduction:
   - Implement and maintain systems to monitor driver attendance.
   - Identify patterns and address driver attendance issues proactively.
   - Work towards reducing driver overtime by addressing attendance issues through effective scheduling and communication.
4. Performance Optimization:
   - Analyze company performance metrics, including Key Performance Indicators (KPIs), and adjust schedules to enhance operational efficiency.
   - Implement strategies to reduce overtime while maintaining high-quality service.
5. Communication and Problem-Solving:
   - Respond promptly and professionally to staff feedback or complaints related to scheduling and attendance.
   - Proactively address scheduling concerns, providing effective and efficient solutions.
6. Organizational Skills:
   - Demonstrate excellent organizational and time management skills to create, publish, and communicate schedules well in advance.
   - Anticipate demand fluctuations and adjust schedules accordingly.
7. Financial Acumen:
   - Understand the company's financials and make informed scheduling decisions to optimize resources and control costs.
   - Remain knowledgeable of all policies and procedure changes.
8. Driver Restrictions:
   - Consider and manage driver restrictions effectively when creating schedules.
9. Proactive Approach:
   - Take a proactive stance in identifying potential scheduling issues and implementing preventive measures.
10. Regular Check-Ins:
    - Conduct regular check-ins with the team to discuss scheduling concerns or changes, ensuring everyone is on the same page and preventing misunderstandings.
    - Adhere to the work schedule in order to handle the call volume and contractual requirements, unless requested otherwise by a supervisor.
    - Adhere to Company Confidentiality standards.

Qualifications

• Proven experience as a scheduler in the transportation or logistics industry.
• In-depth knowledge of D.O.T regulations and compliance requirements.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in scheduling software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and handle pressure with composure.
• Proactive with the ability to anticipate operational needs.
• Excellent attention to detail and reliability.
• Excellent organizational and time management skills.
• Ability to communicate clearly in English.
• Able to operate standard telephone systems and exercise business telephone etiquette.
• Must be fast-paced, organized, friendly.

Physical Requirements and Working Conditions

• Able to sit for prolonged hours in an office-type call center environment.

Disclaimer:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time. This description reflects management’s assignment of essential functions, but does not prescribe or restrict tasks that may be assigned.

Please submit your resume and a cover letter detailing your relevant experience and how you meet the qualifications. GVC II is an equal opportunity employer. We encourage candidates from all backgrounds to apply.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is committed to providing a drug-free workplace. We will consider qualified applicants with criminal histories in accordance with applicable fair chance laws. For more information, see the Fair Chance Ordinance Poster.