Scheduler

Valid8 Financial, Inc.; LaGrange (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

The NEXus Pain Center is seeking a Procedure Scheduler to join our team. This role schedules diagnostic and therapeutic procedures, manages patient profiles, and coordinates with surgeons and administrative staff to ensure smooth operations.

Key duties include operating EClinical Works scheduling software, handling patient intake, and communicating with patients via phone and email to confirm appointments and reduce conflicts.

Responsibilities

• Schedule diagnostic and/or therapeutic procedures for surgical patients
• Operate scheduling programs: EClinical Works
• Compile Patient records, procedure orders and consent to ensure they are valid within a 30-day time period
• Obtain and evaluate patients’ profiles for upcoming visits and resolve scheduling conflicts
• Work with specialist surgeons about schedules, patients and changes
• Answer phone calls and emails, greeting patients and reminding them of upcoming appointments
• Perform patient intake, including completion and filling of all necessary records
• Schedule staff coverage to ensure operations standards
• Produce and process schedules and reports as requested by staff, customers and clients

Tools

EClinical Works

Job description

The NEXus Pain Center has an opening for Procedure Scheduler. This position will be part of a team that works to provide the highest quality care and services to our patients. The weekly work schedule is from 7:30 am to 4:00 pm Monday through Thursday, and 7:30 am to 1:30pm Fridays.

Duties

• Schedule diagnostic and/or therapeutic procedures for all surgical patients and visits with medical personnel
• Operate scheduling programs: EClinical Works
• Compile Patient records, procedure orders and consent to ensure they are valid within a 30-day time period
• Obtain and evaluate patients’ profiles for upcoming visits and resolve scheduling conflicts
• Work along side with specialist surgeons about schedules, patients and any changes
• Answer phone calls and emails, greeting patients and prospective patients and reminding them of upcoming appointments
• Perform patient intake, including the completion and filling of all necessary records
• Schedule staff coverage in order to ensure the company’s best operations standard
• Produce and process schedules and reports as they are requested by administrative staff, customers and clients

Actions

• Extracts patient demographic data from surgical information sheets and inputs into operating room information system
• Obtains preliminary operating room scheduling information from clinical and surgical services and enters into scheduling system according to the system coding requirements
• Monitors tentative schedules for missing service appointments and contacts appropriate service to confirm or resolve
• Works with management to make any monthly adjustments to the schedule and communicates changes to surgeons’ offices and others, as appropriate
• Determines the order in which the patients are scheduled, by reviewing procedures, time needed, and schedules inpatients in accordance with Operating Room guidelines
• Posts add-on cases and emergency cases to scheduling system as required; reviews waitlist and schedules cases as rooms become available
• Prints preliminary and final schedules for operating rooms on a daily basis, forwards final schedule to shared drive, and makes copies and distributes as appropriate
• Adjust operating room schedule according to written guidelines and communicates changes to surgeon's offices and others as appropriate;
• Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments
• Accesses protected health information (PHI) in accordance with departmental assignments and guidelines defining levels of access (i.e., incidental vs. extensive)
• May perform other incidental tasks, as needed

The NEXus Pain Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

Job Type: Full-time

Pay: From $15.00 per hour; based on knowledge and experience