Scheduler

Comfort Keepers; Gainesville (FL); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Caring, Rewarding and ProfessionalTeam

Growing Company with opportunity for开发

Job summary

Comfort Keepers in Gainesville is seeking a detail-oriented Scheduler to join our team. The Scheduler coordinates and monitors client care, creates and manages schedules, and communicates updates to team members, providers, and families to ensure an outstanding client experience.

The role also supports staffing of caregivers and the onboarding process, including handling prospective client intake and collaboration with internal staff.

Qualifications

• High School diploma or GED required.
• Minimum two years related experience and/or training.
• Knowledge of scheduling and healthcare preferred.
• Strong relationship-building skills with people from diverse and varied backgrounds and education levels.
• Excellent problem solving, and organizational skills.
• Exceptional customer service skills and written / verbal communication.
• Must possess a reliable vehicle and valid driver’s license with ability to pass a background check.

Responsibilities

• Coordinate and monitor client care schedules.
• Communicate care-related updates to team members, external providers, and client/family members.
• Assist with staffing of caregivers and caregiver recruitment to include onboarding.
• Support prospective client intakes and seamless service delivery.

Skills

Relationship-building

Problem solving

Organizational skills

Customer service

Written/verbal communication

Time management

Education

High School diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

Join our Team and help us Elevate the Human Spirit!

Do you love helping others? Do you want to work with a team of caring professionals dedicated to the promise of Elevating the Human Spirit? Are you looking for a career that offers competitive pay, a generous benefits package, and the opportunity to make a difference in the life of others? If so…Comfort Keepers is the place for you!

Comfort Keepers is seeking a detailed-oriented Scheduler to join our network of caring professionals in our Gainesville office. At Comfort Keepers, we provide uplifting in-home care for seniors and older adults who require a helping hand, a supportive companion, and day-to-day assistance in their home.

Job Summary

The Scheduler plays a key role in delivering exceptional client service and maintaining strong client relationships.Working closely with the Client Care Coordinator and Management, the Scheduler ensures clients receive high quality care and an outstanding customer experience.This position is responsible for coordinating and monitoring client care, including creating and managing schedules, communicating care-related updates to team members, external providers, and client/family members, and helping resolve any scheduling concerns that arise.The Scheduler also participates in prospective client intakes and collaborates with internal team members to support seamless service delivery.In addition, the Scheduler assists with staffing of caregivers and the full life cycle caregiver recruitment to include the onboarding process.

Job Requirements

• High School diploma or GED required.
• Minimum two years related experience and/or training.
• Knowledge of scheduling and/or health care preferred.
• Strong relationship-building skills with people from diverse and varied backgrounds and
• education levels.
• Must possess excellent problem solving, and organizational skills
• Strong computer literacy, including proficiency in Microsoft Word, Excel and PowerPoint.
• Exceptional customer service skills and written / verbal communication.
• Excellent attention to detail
• Must be able to work under time pressures and manage multiple demands simultaneously
• A reliable vehicle and valid driver’s license with the ability to pass a background check (including motor vehicle records check).
• On Call hours may be required

Job Benefits

• Medical Insurance
• Paid Time Off for full-time employees
• Caring, Rewarding and Professional Team Environment
• Growing Company with opportunity for development

We encourage you to apply.

Background Screening

This position requires a background screening through the Background Screening Clearinghouse. Learn more: Care Provider Background Screening Clearinghouse Education and Awareness website - https://info.flclearinghouse.com.

Position Physical Demands

Walking, sitting, and standing; lifting not expected to exceed 25 pounds in weight. Extended time at a computer work screen and on the telephone. Office and fieldwork both required.

An Equal Opportunity and Affinity Action employer, Comfort Keepers considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will provide reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

Job Type

• Full-time