Scheduler

American Oncology Network, Inc.; Fredericksburg (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

American Oncology Network, Inc. is seeking an organized scheduling coordinator in Fredericksburg, VA. You will schedule appointments according to physician orders, referrals, and PET/CT testing needs. The role requires strong computer and telephone skills and the ability to communicate clearly with patients and clinics.

Applicants should have a high school diploma and healthcare experience. Excellent multitasking, data entry accuracy, and independence in a multi-site setting are essential.

Qualifications

• High school education required.
• Experience in healthcare settings preferred; familiarity with insurance, medical terminology, ICD9 and CPT coding helps.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Schedule appointments per physician orders, referrals, and testing requirements.
• Act as liaison between PET/CT Unit and clinics to share pre/post-scan data with patients.
• Utilize computer systems and phone to coordinate efficiently.

Skills

Computer skills

Telephone skills

Communication skills

Time management

Education

High school diploma

Tools

MS Office

Job description

Location:Hematology & Oncology Associates of FredericksburgHiring Range:$16.49 - $23.77RESPONSIBILITIESSchedule all appointments according to physician orders, outside testing, referrals and for PET/CT radiology services.Act as liaison between the PET/CT Unit and our Clinics to ensure that all pertinent pre and post scanning data/information has been given to patients.Strong computer and telephone skills needed.QUALIFICATIONSEducationHigh school education required.Previous ExperienceExperience in the healthcare field, preferably in a clinical setting; procedure entry with experience in insurance requirements, medical terminology and ICD9 and CPT coding; excellent communication skills, attention to detail and the ability to work independently.Core CapabilitiesAnalysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as a positive employee, physician, and community relations.Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required.Travel: Less than 25%Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.#AONA