Scheduler

American Oncology Management Company; Fredericksburg (VA); On-site; USD 19,000 - 33,000; Full time

Job summary

Hematology & Oncology Associates of Fredericksburg is seeking an administrative coordinator to schedule physician orders and PET/CT referrals, ensuring appointments are coordinated with patients and imaging timelines.

You will serve as a liaison between the PET/CT Unit and clinics, handling pre- and post-scanning information and ensuring clear communication with patients. Proficiency in MS Office and strong communication are essential for independent work.

Responsibilities

• Schedule appointments per physician orders, referrals and PET/CT radiology services.
• Act as liaison between the PET/CT Unit and clinics to ensure pre and post scanning data is provided to patients.
• Strong computer and telephone skills needed.

Job description

Location:

Hematology & Oncology Associates of Fredericksburg

Hiring Range:

$16.49 - $23.77

RESPONSIBILITIES

• Schedule all appointments according to physician orders, outside testing, referrals and for PET/CT radiology services.


• Act as liaison between the PET/CT Unit and our Clinics to ensure that all pertinent pre and post scanning data/information has been given to patients.


• Strong computer and telephone skills needed.

QUALIFICATIONS

Education

• High school education required.

Previous Experience

• Experience in the healthcare field, preferably in a clinical setting; procedure entry with experience in insurance requirements, medical terminology and ICD9 and CPT coding; excellent communication skills, attention to detail and the ability to work independently.

Core Capabilities

• Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.


• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.


• Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.


• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as a positive employee, physician, and community relations.


• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.


• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.


• Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required.

Travel: Less than 25%

Standard Core Workdays/Hours: Monday to Friday 8:00 AM - 5:00 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.

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