Scheduler

Paycom; Kingwood (WV); On-site; USD 36,000 - 46,000; Full time

Job summary

GI Alliance is seeking an experienced Scheduler I to coordinate patient appointments for office visits and procedures. You will manage physicians’ schedules, handle a high call volume, and assist with registration and payments.

The role involves scheduling radiology/lab, recalling patients, and maintaining EMR charts. Ideal candidates have 2–5 years of medical scheduling experience, strong communication skills, and the ability to multi-task in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 2–5 years of prior medical scheduling preferred.
• Excellent written and verbal communication skills.
• Ability to multi-task in a fast-paced environment.
• Read and understand medical benefits; basic billing knowledge helpful.
• Bilingual skills are a plus.

Responsibilities

• Schedule patients for office visits and procedures via phone or face-to-face.
• Maintain physicians’ schedules and manage high call volumes.
• Assist with patient registration and financial transactions.
• Check-in and check-out patients; collect payments when needed.
• File records in EMR and prepare charts for visits.
• May schedule radiology/lab and recall appointments.

Skills

Medical scheduling

Phone & in-person scheduling

Multi-tasking

Communication skills

EMR navigation

Basic math / billing awareness

Bilingual (plus)

Education

High school diploma or equivalent

Tools

EMR software

Job description

GI Alliance is seeking an experienced Scheduler I.Duties of this position include, but are not limited to, the following:Position purposeSchedule patients for office visit and procedure appointments.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Assist with high call volumeMaintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingTake triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with check-in patients upon arrival at the office as well as check-out upon departure.Assist in collecting patient and insurance payments and reconcile charges on a daily basis.File records in appropriate sections of patient charts in EMR.Prepare patient charts in advance and scan documents into charts in EMR.Perform other duties as assignedQualificationsExcellent written and verbal communication skillsExcellent customer service skills are requiredExperience working in a medical officeAbility to multi-task and work in fast-paced environment.Detail-orientedBasic understanding of healthcare plansBe able to read and understand medical benefits.Bilingual is a plus.Education: High school diploma or equivalentExperience: 2-5 years of prior medical scheduling is preferredRequirements for Level I Status:Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.EEO/AA-M/F/disabled/protected veteran