Scheduler

Heritage Valley Health System; Beaver (Beaver County); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading healthcare provider is seeking a Scheduling Coordinator to manage Diagnostic Service exams effectively. This role involves liaising with patients and healthcare professionals, interpreting physician orders accurately, and maintaining excellent organizational skills in a fast-paced environment. Ideal candidates should have a strong background in medical terminology and effective communication abilities.

Qualifications

• Must have a medical terminology background.
• Must orally project a positive public image.
• Ability to perform in a high productivity, fast-paced environment.

Responsibilities

• Responsible for efficient and accurate scheduling of Diagnostic Service exams.
• Develops and maintains a professional rapport with callers.
• Interprets verbal and written physician orders into specific exams.

Skills

Medical terminology knowledge

Organizational skills

Multitasking

Computer skills

Education

High school diploma or equivalent

Job description

Heritage Valley Beaver
1000 Dutch Ridge Road
Beaver, PA 15009, USA

Work Hours: Full Time. Various shifts between 7am-6pm, Monday-Friday.

Basic Function:

Responsible for efficient and accurate scheduling of Diagnostic Service exams for Radiology, Cardiology, Pulmonology, Neurology, and Nuclear Medicine Departments, with knowledge of their inter-relationships to several departments. Develops and maintains a professional and positive rapport with large volumes of callers each day. Displays confidence, knowledge, and reliability to callers. Precisely interprets verbal and written physician orders into specific exams. Utilizes effective questioning techniques to help customers determine needs. Promptly and courteously responds to patient, office personnel, physician, and peer questions. Provides easily understood oral instructions to patients and office personnel concerning exams, scheduling, and treatment issues. Utilizes effective word choices and appropriate responses at all times.

Qualifications:

Required:

• Must be a high school graduate, or equivalent
• Must have medical terminology background
• Must have computer skills and experience
• Must orally project a positive public image
• Must be able to remain calm and patient during peak workload periods
• Must possess excellent organizational and multitasking skills
• Ability to perform in a high productivity, fast-paced environment
• Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.

Preferred:

• Previous work experience in healthcare field
• Previous telephone work experience
• Additional coursework in a medical office/business field
• Knowledge of CPT and ICD-10 coding

Travel Required

No

Additional Information:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.