Medical Scheduler - Contact Center

Frontier Dermatology; Salem (OR); Remote; USD 35,000 - 55,000; Full time

Job summary

Join Frontier Dermatology as a Scheduler, where you'll provide exceptional customer service and manage appointment bookings in our central call center. Work in a collaborative environment dedicated to quality patient care while enjoying benefits like health insurance, 401k matching, and a supportive team culture.

Benefits

Health Insurance (medical, dental, vision)

401k with employer matching

Paid holidays and PTO

Employee Assistance Program

Pet insurance option

Qualifications

• Preferred experience in a medical office environment or a healthcare training program.
• Comfortable in a fast-paced environment with appointment scheduling and insurance verification.

Responsibilities

• Schedule appointments and verify insurance for patients.
• Route calls to the correct personnel and manage multiple electronic clinical programs.

Skills

Customer Service

Multitasking

Organization

Attention to Detail

Education

High School Diploma or GED

Job description

Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.

Join our growing company dedicated to quality care at Frontier Dermatology!

• Overview: Do you enjoy giving superior customer service over the phone, as well as working behind the scenes on a computer? Join our central call center team as a medical Scheduler!
• Job Title: Scheduler
• Location: Re.mot.e Opportunities in Oregon and Washington
• Typical Schedule: Mondays – Fridays, 8:00am – 5:00pm

General Description of All Benefits:

• Health Insurance – medical, dental, and vision with HSA, FSA options
• 401k - employer matching up to 4%
• Life Insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual 80 – 200 hours annually
• Sick time accrual based on State Law
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

Qualifications:

• Preferred experience in a medical office environment, call center, or graduate of a healthcare training program
• HS Diploma, GED; or 1-3 months related healthcare experience
• Our call center schedulers must be comfortable in a fast paced environment; some duties include scheduling appointments, insurance verification, routing calls to the correct personnel, and be comfortable multitasking from multiple electronic clinical programs and websites
• Our call center schedulers must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below!

Who Are We?

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.

CARE IS.. our core values:

Community – We’re loyal to our patients, providers, and staff

Accountability – We are responsible for our behavior, interactions, and outcomes

Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others

Empathy – We treat the people the way they want to be treated

Integrity – We are honest and ethical

Apply here or through our company website career portal to see other available positions!

Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.

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