Scentologist | Sales Associate

Rippling, Inc.; Scottsdale (AZ); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Sales incentives

Event bonuses

Medical insurance

Job summary

Olfactory NYC is seeking a friendly Scent-tologist to engage guests, blend fragrances, and serve as a brand ambassador in-store and at events. You’ll guide customers through scent customization, process POS transactions, and help with packaging while sharing the magic of our fragrance experiences.

Training is provided after onboarding. Starting pay is $17/hour, with potential to earn tips after a 10–20 day apprenticeship.

Qualifications

• Passion for fragrance and delivering exceptional customer service.
• Strong communication that can articulate fragrance stories with charisma.
• Multilingual skills are a plus.
• Creativity to bring a personal flair to scent creation.
• Detail-oriented to maintain quality and experience.
• Eager to learn and dive into fragrance knowledge.

Responsibilities

• Welcome guests and invite them to participate in the fragrance experience.
• Share brand story and product knowledge with customers.
• Guide customers through scent customization and blending processes.
• Support daily sales floor operations, process POS transactions, and packaging.
• Fulfill e-commerce orders and maintain brand voice on-site.
• Assist with stock management and refilling supplies (lift up to 40 lbs).

Job description

Olfactory NYC offers a unique, bespoke experience in personal scent creation - allowing guests to combine fine fragrance with their individuality! We partner with world-renowned perfumers and use the highest quality oils to create one-of-a-kind fragrances that are as unique as each one of us.

What You'll Do

As an Olfactory NYC "Scent-tologist," you will be responsible for engaging with customers, blending fragrances (Don’t worry! We’ll train you!), sales floor operations and being a brand ambassador in-store and at off-site events. Your duties will include (but are not limited to):

• Welcoming guests into the space and encouraging them to explore and partake in the experience
• Sharing the brand story and product knowledge
• Guiding customers through the scent customization and blending process of the OlfactoryNYC fragrances
• Supporting day-to-day sales floor operations including processing POS transactions accurately, packaging and wrapping guest orders, helping direct traffic flow, blending custom fragrances and more
• Fulfilling e-commerce orders
• Embodying the brand’s voice and vision with all experiences to sustain strong client relationships
• Ensuring supplies remained stocked and refilled (ability to lift up to 40lbs)

What We’re Looking For

• Passion: Genuine enthusiasm for fragrance and delivering exceptional customer service.
• Communication Skills: Ability to articulate the magic of fragrance with charisma. Multilingual is a plus!
• Creativity: Bring your unique flair to the scent-creation process.
• Detail-Oriented: Keep things smelling sweet by paying attention to the little things.
• Eager Learners: Ready to dive into the fascinating world of fragrance.

Compensation and Perks

• Starting pay: $17 per hour
• Customer tips: After an initial 10-20 day training/ apprenticeship period, each Scent-ologist will be eligible to earn customer tips (Typically this increases an employee's base pay to $21-28/hour on average , however tips are not guaranteed.)

Additional Compensation

• Monthly sales incentives
• Bonuses for working off-site Events (optional)
• Medical Insurance (full-time employees only)