Scentologist | Sales Associate

Olfactory NYC; Scottsdale (AZ); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Employee Discount

Monthly sales incentives

Bonuses for working Off-site Events (f

Job summary

Olfactory NYC in Scottsdale, AZ is seeking a Scentologist / Sales Associate to engage guests, share fragrance knowledge, and blend custom scents. You will support sales, process transactions, and help fulfill online orders while representing the brand at in-store and off-site events.

The role emphasizes enthusiasm for fragrance, strong communication, creativity, and a learning mindset. Multilingual abilities are a plus, with physical duties including light lifting and stocking responsibilities.

Qualifications

• Genuine enthusiasm for fragrance and delivering exceptional customer service.
• Multilingual is a plus and helpful for guest interactions.
• Willingness to learn fragrance blending and product knowledge.

Responsibilities

• Engage guests, welcome them to explore the experience and share the brand story.
• Guide customers through scent customization and fragrance blending.
• Process POS transactions, package orders, and support store operations.
• Fulfill e‑commerce orders and act as a brand ambassador at events.
• Maintain stock levels and assist with light lifting up to 40 lbs.

Skills

Communication Skills

Creativity

Detail-Oriented

Eager Learners

Passion

Multilingual

Job description

Scentologist | Sales Associate

Olfactory NYC Scottsdale, Arizona, United States

About this position

Olfactory NYC offers a unique, bespoke experience in personal scent creation - allowing guests to combine fine fragrance with their individuality! We partner with world-renowned perfumers and use the highest quality oils to create one-of-a-kind fragrances that are as unique as each one of us.

What You'll Do

As an Olfactory NYC “Scent-tologist,” you will be responsible for engaging with customers, blending fragrances (Don’t worry! We’ll train you!), sales floor operations and being a brand ambassador in- store and at off-site events. Your duties will include (but are not limited to):

• Welcoming guests into the space and encouraging them to explore and partake in the experience
• Sharing the brand story and product knowledge
• Guiding customers through the scent customization and blending process of the OlfactoryNYC fragrances
• Supporting day-to-day sales floor operations including processing POS transactions accurately, packaging and wrapping guest orders, helping direct traffic flow, blending custom fragrances and more
• Fulfilling e-commerce orders
• Embodying the brand’s voice and vision with all experiences to sustain strong client relationships
• Ensuring supplies remained stocked and refilled (ability to lift up to 40lbs)

What We’re Looking For

• Passion: Genuine enthusiasm for fragrance and delivering exceptional customer service.
• Communication Skills: Ability to articulate the magic of fragrance with charisma. Multilingual is a plus!
• Creativity: Bring your unique flair to the scent-creation process.
• Detail-Oriented: Keep things smelling sweet by paying attention to the little things.
• Eager Learners: Ready to dive into the fascinating world of fragrance.

Compensation and Perks

• Starting pay: $17 per hour
• Customer tips: After an initial 10-20 day training/ apprenticeship period, each Scent-ologist will be eligible to earn customer tips (*Typically this increases an employee's base pay to $21-28/hour on average , however tips are not guaranteed.)

Additional Compensation

• Monthly sales incentives
• Bonuses for working Off-site Events (optional)
• Medical Insurance (full-time employees only)
• Employee Discount