Scenter Sales Manager

Scenthound Birmingham, MI; Birmingham (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

Scenthound is seeking a Membership Sales Manager in Birmingham, MI to lead membership sales, manage a service team, and deliver an exceptional customer experience.

You will drive revenue, train staff, engage the local dog-parent community, ensure safe dog handling, and contribute to a fast-growing wellness-focused dog care company that values career development and advancement.

Qualifications

• Proactive, results-driven leader with a passion for sales.
• Coachable, adaptable, and eager to grow.
• Strong interpersonal skills to motivate a team.
• Commitment to dog safety and wellness.
• Retail or membership-based sales experience is a plus.
• Professional animal handling experience preferred.

Responsibilities

• Drive membership sales and revenue growth by educating customers on the benefits of routine hygiene for dogs
• Lead, train, and develop a high-performing sales and service team
• Build relationships with dog parents and engage the local community to increase brand awareness
• Ensure a safe and positive experience for all dogs and customers
• Manage daily operations to maintain efficiency, cleanliness, and service excellence

Skills

Leadership

Sales

Customer service

Team motivation

Communication

Time management

Problem-solving

Mentorship

Recruiting

Job description

Benefits:

• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

About the Role

Lead the Pack at Scenthound! As a Membership Sales Manager, you will be responsible for driving membership sales, leading a team, and creating an exceptional customer experience. This is an opportunity to grow with Scenthound, as we prioritize career development and offer clear advancement opportunities for top performers.

What You'll Do

• Drive membership sales and revenue growth by educating customers on the benefits of routine hygiene for dogs
• Lead, train, and develop a high-performing sales and service team
• Build relationships with dog parents and engage the local community to increase brand awareness
• Ensure a safe and positive experience for all dogs and customers
• Manage daily operations to maintain efficiency, cleanliness, and service excellence

What We're Looking For

• A proactive, results-driven leader with a passion for sales
• Someone who is coachable, adaptable, and eager to grow
• Strong interpersonal skills with the ability to motivate a team and connect with customers
• A commitment to dog safety and wellness
• Retail or membership-based sales experience is a plus
• Professional Animal Handling Experience preferred

Why Join Scenthound?

• Competitive base salary plus commission and performance bonuses
• A fast-growing company with career advancement opportunities
• A supportive, mission-driven team dedicated to dog wellness and safety
• Ongoing training and professional development
• Merit-based pay increases
• Paid Vacation
• Complimentary service membership

Skills and Abilities:

• Effective communication with team members and dog parents
• Leadership, coaching, mentorship
• Recruiting, hiring, and creating a happy and effective team
• Problem-solving
• Attention to detail
• Time-management - ability to make an efficient schedule
• Computer/ technology proficiency
• Accountability; hold oneself and others to a high quality of services

Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. Our North Star is to enrich the connection between people and their dogs. We provide membership-based wellness services that focus on a dog's Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), ensuring they stay clean and healthy. Above all, dog safety is our top priority, and we are committed to creating a safe, stress-free experience for every dog in our care.