Scenter Manager: Lead, Grow & Elevate Dog Wellness

Spanish Fork City; Spanish Fork (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job summary

Scenthound is hiring a Scenter Manager in Utah to lead daily operations, drive membership sales, and provide strong customer service. You will mentor staff and ensure exceptional dog care in a fast-paced retail setting.

The role emphasizes hands-on leadership, team development, and adherence to safety and cleanliness standards, with a focus on achieving key KPIs and customer satisfaction.

Qualifications

• Management experience is required.
• Customer service experience (retail, restaurant) is required.
• Strength to lift up to 70 pounds; stamina to stand long periods.
• Reliable transportation.
• Willingness to work in a smoke-free environment.

Responsibilities

• Drive membership sales through health and wellness education.
• Maintain a knowledgeable team that prioritizes dog wellness and safety.
• Provide leadership, guidance, and mentorship for Scenter employees.
• Drive employee development through leadership, training, and performance reviews.
• Uphold quality standards through hands-on participation, audits, and training.
• Communicate information from upper management to your team promptly and accurately.

Skills

Leadership

Customer service

Recruiting

Problem-solving

Time-management

Communication

Team management

Attention to detail

Accountability

Technology proficiency

Job description

Scenthound is hiring a Scenter Manager in Utah to lead daily operations, drive membership sales, and provide strong customer service. You will mentor staff and ensure exceptional dog care in a fast-paced retail setting.

The role emphasizes hands-on leadership, team development, and adherence to safety and cleanliness standards, with a focus on achieving key KPIs and customer satisfaction.