SCCM & Intune Administration

Infosys Limited; Austin (TX); On-site; USD 70,000 - 92,000; Full time

Benefits offered by this job

Long-term/Short-term Disability

Health and Dependent Care Reimburse- m

401(k) plan

Job summary

Infosys is recruiting Infrastructure Consultant 2 in the United States for a role focused on managing SCCM and Intune deployments, OS imaging, and hybrid AD environments. You will coordinate deployments, perform security checks, and drive infrastructure improvements in a dynamic delivery unit.

The position expects collaboration across onsite and offshore teams, with relocation/travel as needed and no visa sponsorship from Infosys for this role.

Qualifications

• Bachelor’s degree or foreign equivalent required; will also consider three years of progressive experience in lieu of every year of education.
• Candidate may be required to relocate and/or travel to work/project location.
• Authorized to work in the United States without visa sponsorship; Infosys cannot provide sponsorship.

Responsibilities

• Collaborate with internal and client teams to resolve incidents and document preventive recommendations.
• Assess client IT infrastructure, prepare reports, and identify improvement opportunities.
• Design scalable, cost-effective IT infrastructure solutions and document deployed systems.
• Coordinate deployments, perform post-deployment testing, and manage version control.
• Coordinate maintenance schedules, emergency fixes, and technology upgrades.
• Analyze performance data and support capacity planning to optimize systems.
• Conduct security checks, recovery drills, and audits; implement security measures.
• Identify automation opportunities and propose efficiency enhancements.
• Liaise with onsite, offshore, and vendor teams to document requirements.
• Develop a centralized knowledge repository from project insights.

Education

Bachelor’s degree or foreign equivalent required

Tools

SCCM

Intune

Windows Autopilot

Hybrid Azure AD Join

WSUS

Microsoft Graph API

Job description

Work Location

State / Region / Province

Country

USA

Domain

Delivery

Interest Group

Company

ITL USA

Requisition ID

151397BR

Technical Skills 1

Technology|EUC-Patching_and_Distribution|SCCM

Technology|Infrastructure-Server Administration|Active Directory

Technical Skills 3

Overview

The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions.We are committed to building and nurturing a high-impact partner ecosystem and driving long-term, strategic client relationships.

In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:

• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Your contribution to the team:

• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams

Required Skill and Experience

• Manage and maintain SCCM infrastructure, including site servers, distribution points, and client health.
• Administer OS deployments, task sequences, application packaging, and software distribution.
• Configure and manage Microsoft Intune for device enrollment, compliance policies, and application deployment.
• Windows Autopilot implementations for modern device provisioning and onboarding.
• Support Co-Management and Hybrid Azure AD Join environments.
• Oversee patch and update management using SCCM and WSUS.
• Optimize SCCM collections, queries, and reporting for improved operational efficiency.
• Utilize Microsoft Graph API for Intune reporting, analytics, and endpoint insights.

Preferred Skill and Experience

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Estimated annual compensation range for this role will be as follows:
In Malta, NY: $ 68763 to $ 91205
In Burlington, VT: $ 71079 to $92403

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.