Scanning Services - Office & Admin Specialist, Senior

Minnesota Department of Revenue; Saint Paul (MN); Sur place; USD 31 000 - 42 000; Plein temps

Résumé du poste

Minnesota Department of Revenue is seeking a Senior Office and Administrative Specialist to help convert paper tax materials into digital records. You will balance daily workloads, support remittance activities, and collaborate across teams to maintain timely operations.

Ideal candidates will handle imaging tools, monitor classification issues, and ensure accurate, secure processing of imaged documents during peak periods, with meticulous attention to detail and strong communication.

Qualifications

• Math skills sufficient to perform basic arithmetic and formulas.
• Data entry accuracy and speed for compiling and verifying data.
• English proficiency to prepare written responses and read complex materials.
• Word processing/spreadsheet skills to create reports and datasets.
• Customer service skills to interact with internal and external customers.

Responsabilités

• Assist with scanning and remittance processing to convert documents to digital records.
• Balance daily workloads and support imaging and classification in processing queues.
• Coordinate storage, retrieval, and secure destruction of imaged documents.
• Collaborate with teams to ensure timely, accurate results during peak filing periods.

Connaissances

Math

Data Entry

English

Word Processing/Spreadsheets

Customer Service Skills

Outils

GenTax

Microsoft Excel

Microsoft Word

Outlook

Access

Description du poste

Working Title: Scanning Services

Job Class: Office and Administrative Specialist, Senior

• Job ID: 98088
• Location: St. Paul
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 11/10/2026.
• Date Posted: 11/04/2026
• Closing Date: 11/16/2026
• Hiring Agency/Seniority Unit: Revenue Dept / Revenue (Inc Assessors)-AFSCME
• Division/Unit: Tax Operations / Tax Ops-Scanning & Remittance
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $22.62 - $30.62 / hourly; $47,230 - $63,934 / annually
• Classified Status: Classified
• Work Area: Tax Operations Division – Scanning and Remittances
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Working Title: Scanning Services

Job Class: Office and Administrative Specialist, Senior

Agency: Revenue Department

• Job ID: 98088
• Location: St. Paul
• Telework Eligible: No
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 11/10/2026.
• Date Posted: 11/04/2026
• Closing Date: 11/16/2026
• Hiring Agency/Seniority Unit: Revenue Dept / Revenue (Inc Assessors)-AFSCME
• Division/Unit: Tax Operations / Tax Ops-Scanning & Remittance
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $22.62 - $30.62 / hourly; $47,230 - $63,934 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: Tax Operations Division – Scanning and Remittances
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This posting may be used to fill multiple vacancies.

Join the Minnesota Department of Revenue’s Tax Operations Division and help convert high volumes of paper tax materials—returns, attachments, correspondence, vouchers, and checks—into accurate, secure digital records that keep services running for Minnesotans. In this role, you’ll prioritize daily workloads, support remittance activities (balancing and bank deposits), and collaborate across teams to maintain smooth, timely operations.

You’ll operate and optimize modern imaging and payment tools, monitor and resolve classification issues in our processing queues, and coordinate the storage, retrieval, and secure destruction of imaged documents. Success in this position calls for meticulous attention to detail, strong problem‑solving, and clear communication—especially during peak filing periods—so our customers and internal partners receive reliable, on‑time results.

Minimum Qualifications

• Math - sufficient to add, subtract, multiply and divide whole numbers, decimals, and use simple formulas.
• Data Entry to compile, sort and verify data accuracy, sufficient to input data quickly and accurately.
• English - sufficient to prepare written responses to routine inquires, apply accurate spelling and grammar, and to read, explain and interpret a variety of materials and follow detailed instructions.
• Word Processing/Spreadsheets - skills in managing and using spreadsheets sufficient to track and create statistical reports.
• Customer Service Skills - sufficient to provide prompt, courteous and accurate information in person, on the phone, through e‑mail and other written correspondence, and to communicate effectively with internal and external customers.

Preferred Qualifications

• Knowledge of GenTax and other computer applications, such as Microsoft Excel, Word, Outlook, Access and modern web browsers.
• Experience with Scanning and Imaging Systems.
• Ability to collect and deliver paperwork, records, supplies and other items from one location to another.
• Ability to solve problems in a fast‑paced environment.
• Ability to multitask and prioritize work.
• Ability to establish effective working relationships with peers, management, contracted agents, department contacts, and business representatives.

Physical Requirements

Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.

Additional Requirements

As part of an offer of employment, a fingerprint‑based background check will be conducted in accordance with IRS Publication 1075. This will include, but is not limited to, verification of degrees and licensures, state and federal criminal history checks, and a review of tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). The Department of Revenue is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. MDOR does not participate in E‑Verify.

Contact

If you have questions about this position, contact Ryan Ross at [e-mail] or 651-556-3259.

About Revenue Dept

The Minnesota Department of Revenue manages the state’s revenue system and administers tax laws. The department manages over 40 state and local taxes and collects $33 billion annually to fund essential services for Minnesotans.

Revenue is dedicated to an inclusive work environment that celebrates and values the diversity of each employee and reflects the communities we serve. We're committed to a culture of inclusion where everyone can bring their authentic selves to work and thrive.

We value work‑life balance and support flexible work arrangements. While many of our employees can telework up to 50% of the time, we also offer a modern, state‑of‑the‑art hybrid workspace at the Stassen Building in St. Paul for in‑office collaboration. Whether you're in the office regularly or a few days each week, you'll find a welcoming environment designed to support productivity and connection.

Find out more about us on our website.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax‑free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well‑being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.