Scanning Operator

Socket.dev; El Paso (TX); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with match

Paid Time Off

Job summary

SPS Global is seeking a Scanning Operator in El Paso, TX for on-site service delivery across mail, scanning, and office support. The role emphasizes accuracy, customer service, and professionalism in daily operations.

Responsibilities include mail processing, equipment handling, and cross-training to cover reception and general office tasks as needed. Reports to the Client Services leadership team.

Qualifications

• High School Diploma or equivalent required.
• Strong communication skills, both verbal and written.
• Excellent organization and time management.
• Ability to multitask and work independently.
• Professional appearance and adherence to policies.
• Preferred: familiarity with MFD equipment and shipping/receiving.

Responsibilities

• Provide mail and package intake, sorting, and distribution.
• Input details into chain-of-custody software and manage dispatch.
• Operate and replenish multifunction devices; submit work orders.
• Maintain neat Business Service Center and replenish supplies.
• Support reception/concierge duties and provide office coverage.

Skills

Strong verbal and written comms

Organizational & time mgmt

Multitask & work independently

Basic computer proficiency

Professional appearance

Education

High School Diploma or equivalent

Tools

MFD equipment

Job description

Scanning Operator

Location: El Paso, Texas Work Schedule: 4:00 AM – 12:30 PM Working Days: Monday – Saturday Work Arrangement: On-site

SPS Global is seeking a detail-oriented and service-driven Scanning Operator to support on-site business operations. This role is responsible for managing inbound and outbound mail, supporting document and scanning operations, maintaining business service center functionality, and ensuring smooth day-to-day office services delivery.

The ideal candidate thrives in a structured environment, demonstrates operational precision, and consistently delivers a high level of customer service while maintaining professionalism and efficiency.

Job Overview

The Scanning Operator provides exceptional office and mail services across multiple operational areas including inbound and outbound mail processing, shipping and receiving, business service center support, supply replenishment, multifunction device management, and light facilities support.

This role also serves as a cross-trained team member, providing reception/concierge coverage and general office support as needed to ensure uninterrupted service delivery.

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Mail & Shipping Operations

• Receive inbound mail and packages and sort items accurately
• Input mail/package details into chain-of-custody software
• Manage outgoing mail and package transactions
• Perform shipping and receiving duties for materials and supplies
• Notify employees upon receipt of inbound deliveries
• Distribute mail and packages to company personnel
• Serve as point of contact for mail and package inquiries

Business Service Center & Equipment Support

• Perform daily key operations of multifunction devices (MFDs), ensuring functionality and replenishing toner and paper
• Assist with copy/print orders and monitor equipment performance
• Submit work orders as required
• Maintain the Business Service Center in a neat and organized manner

Office & Hospitality Support

• Monitor, replenish, and order office supplies (pens, paper, toner, etc.)
• Service and restock pantry, barista, conference, kitchen, and meeting areas
• Perform meeting room and conference room setups
• Assist with building occupant moves within assigned facilities
• Perform light maintenance and cleaning duties as assigned

Client Service & Cross-Functional Coverage

• Provide 5-star customer service across all communication channels
• Build professional relationships with customers and internal teams
• Maintain professionalism and composure in sensitive situations
• Provide reception/concierge (front-of-office) coverage as needed
• Train backup personnel and provide guidance on policies and procedures
• Proactively seek additional work during downtime

What We’re Looking For

Required

• High School Diploma or equivalent
• Ability to work assigned hours as determined by manager
• Strong verbal and written communication skills
• Excellent organizational and time management skills
• Ability to multitask and work independently
• Basic computer proficiency and ability to learn required systems
• Professional appearance and adherence to company policies

Preferred

• 1+ years of related work experience
• Working knowledge of MFD equipment
• Experience with shipping and receiving procedures
• Ability to validate packing slips and ensure material accuracy

Competencies

• Strong customer service orientation
• Attention to detail and operational accuracy
• Organizational and multitasking capability
• Independent work ethic and accountability
• Problem-solving ability
• Professional demeanor

Physical Requirements

• Ability to lift or move 40 lbs. or greater frequently
• Ability to move packages using a wheeled cart (up to 60 lbs. capacity)
• Ability to walk, bend, kneel, stand, and sit for extended periods
• Manual dexterity for operating office machinery

Travel: None or negligible

What We Offer

Career Growth: Opportunities to develop operational expertise across mail, scanning, and office services.

Learning & Development: A culture that promotes continuous skill development and operational excellence.

We Recognize Talent: Recognition programs available across all employee levels.

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.

Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.

Disclaimer: This job description is not intended to be a comprehensive listing of duties or responsibilities. Duties may change at any time with or without notice.

What We Offer

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
• Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.