Scanning Operator

SPS North America; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

SPS Global is seeking a detail-oriented Scanning Operator to support on-site mail, scanning operations, and office services. The role covers inbound and outbound mail, device management, and reception coverage as needed to ensure uninterrupted service delivery.

Responsibilities include maintaining the Business Service Center, replenishing supplies, coordinating with clients and internal teams, and delivering exceptional service across channels.

Qualifications

• High School Diploma or equivalent.
• Ability to work assigned hours.
• Strong verbal and written communication skills.
• Excellent organizational and time management skills.
• Ability to multitask and work independently.
• Basic computer proficiency and ability to learn required systems.
• Professional appearance and adherence to company policies.

Responsibilities

• Receive inbound mail and packages and sort items accurately.
• Manage outgoing mail and package transactions.
• Perform shipping and receiving duties for materials and supplies.
• Notify employees upon receipt of inbound deliveries.
• Distribute mail and packages to company personnel.
• Serve as point of contact for mail and package inquiries.
• Perform daily key operations of multifunction devices (MFDs), replenish toner and paper.
• Assist with copy/print orders and monitor equipment performance.

Skills

Communication

Organizational skills

Multitasking

Professionalism

Education

High School Diploma

Tools

MFD Equipment

Shipping & Receiving

Job description

SPS Global is seeking a detail-oriented and service-driven Scanning Operator to support on-site business operations. This role is responsible for managing inbound and outbound mail, supporting document and scanning operations, maintaining business service center functionality, and ensuring smooth day-to-day office services delivery.

The ideal candidate thrives in a structured environment, demonstrates operational precision, and consistently delivers a high level of customer service while maintaining professionalism and efficiency.

Job Overview

The Scanning Operator provides exceptional office and mail services across multiple operational areas including inbound and outbound mail processing, shipping and receiving, business service center support, supply replenishment, multifunction device management, and light facilities support.

This role also serves as a cross-trained team member, providing reception/concierge coverage and general office support as needed to ensure uninterrupted service delivery.

Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Mail & Shipping Operations

Receive inbound mail and packages and sort items accurately

Manage outgoing mail and package transactions

Perform shipping and receiving duties for materials and supplies

Notify employees upon receipt of inbound deliveries

Distribute mail and packages to company personnel

Serve as point of contact for mail and package inquiries

Business Service Center & Equipment Support

Perform daily key operations of multifunction devices (MFDs), ensuring functionality and replenishing toner and paper

Assist with copy/print orders and monitor equipment performance

Submit work orders as required

Maintain the Business Service Center in a neat and organized manner

Office & Hospitality Support

Monitor, replenish, and order office supplies (pens, paper, toner, etc.)

Service and restock pantry, barista, conference, kitchen, and meeting areas

Perform meeting room and conference room setups

Assist with building occupant moves within assigned facilities

Perform light maintenance and cleaning duties as assigned

Client Service & Cross-Functional Coverage

Provide 5-star customer service across all communication channels

Build professional relationships with customers and internal teams

Maintain professionalism and composure in sensitive situations

Provide reception/concierge (front-of-office) coverage as needed

Train backup personnel and provide guidance on policies and procedures

Proactively seek additional work during downtime

What We’re Looking For

Required

High School Diploma or equivalent

Ability to work assigned hours as determined by manager

Strong verbal and written communication skills

Excellent organizational and time management skills

Ability to multitask and work independently

Basic computer proficiency and ability to learn required systems

Professional appearance and adherence to company policies

Preferred

1+ years of related work experience

Working knowledge of MFD equipment

Experience with shipping and receiving procedures

Ability to validate packing slips and ensure material accuracy

Attention to detail and operational accuracy

Organizational and multitasking capability

Independent work ethic and accountability

Problem-solving ability

Physical Requirements

Ability to lift or move 40 lbs. or greater frequently

Ability to move packages using a wheeled cart (up to 60 lbs. capacity)

Ability to walk, bend, kneel, stand, and sit for extended periods

Manual dexterity for operating office machinery

Travel:
None or negligible

What We Offer

Career Growth: Opportunities to develop operational expertise across mail, scanning, and office services.

Learning & Development: A culture that promotes continuous skill development and operational excellence.

We Recognize Talent: Recognition programs available across all employee levels.

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.

Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.

Disclaimer:
This job description is not intended to be a comprehensive listing of duties or responsibilities. Duties may change at any time with or without notice.

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings:Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.