Scan Coordinator

Socket.dev; Pinedale (WY); On-site; USD 19,000 - 25,000; Full time

Job summary

Socket.dev in Wyoming is seeking a cashier supervisor to enhance customer relations, ensure price accuracy, and lead the scanning team. You will train staff, verify UPCs, and maintain pricing integrity across the store.

The role requires cashier experience, strong communication, and the ability to supervise a diverse team while upholding company policies and customer service standards.

Qualifications

• Cashier experience is required.
• Ability to communicate clearly with customers and team members.
• Includes supervising scanning team and maintaining productivity.

Responsibilities

• Exhibit and develop maximum customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
• Maintain good working relationships with other department managers with the objective of improving sales storewide.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Provide professional examples for other store team members to follow.
• Coordinates with the Store Leader for the training of all team members involved with scanning to include trainers, executive staff, managers, department merchants and clerks.
• Tests, verifies, and scans all UPC marked items in store on a rotation basis. Frequent price verifying on direct-store delivery items is to be implemented.
• Ensures changes for all prices marked on all items, shelf tags and in-store signs.
• Ensures all in-store price markings are timely and accurate. Maintains exact correspondence with the in-store price file.
• Contributes to the profits and revenues of the store. Continually monitors pricing for errors and ensures they are corrected immediately.
• Ensures self and scanning team members maintain productivity standards.
• Maintains adequate and appropriate department records at all times. Updates price books on all price changes on a weekly basis.
• Supervises repairs and maintenance of scanning equipment.
• Provides a professional example for other team members to follow.
• Is aware of product and department locations and assists guests with their inquiries in a friendly and professional manner.
• Assists Store Leader with evaluations of scanning team members and disciplinary actions as needed.
• Attends and contributes to departmental, store and company meetings as required

Skills

Customer service

Conflict resolution

Team leadership

Tools

MS Excel

MS Word

Job description

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity. The requirements listed below are representative of the knowledge, skill and/or ability required. Possible "Reasonable Accommodations" will be researched to determine if any are available to enable individuals with disabilities to perform any essential job duties.

1. Exhibit and develop maximum customer relations through friendly and courteous behavior.
2. Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
3. Maintain good working relationships with other department managers with the objective of improving sales storewide.
4. Comply with all company policies, programs and directives as specified in the Code of Conduct.
5. Provide professional examples for other store team members to follow.
6. Coordinates with the Store Leader for the training of all team members involved with scanning to include trainers, executive staff, managers, department merchants and clerks.
7. Tests, verifies, and scans all UPC marked items in store on a rotation basis. Frequent price verifying on direct-store delivery items is to be implemented.
8. Ensures changes for all prices marked on all items, shelf tags and in-store signs.
9. Ensures all in-store price markings are timely and accurate. Maintains exact correspondence with the in-store price file.
10. Contributes to the profits and revenues of the store. Continually monitors pricing for errors and ensures they are corrected immediately.
11. Ensures self and scanning team members maintain productivity standards.
12. Maintains adequate and appropriate department records at all times. Updates price books on all price changes on a weekly basis.
13. Supervises repairs and maintenance of scanning equipment.
14. Provides a professional example for other team members to follow.
15. Is aware of product and department locations and assists guests with their inquiries in a friendly and professional manner.
16. Assists Store Leader with evaluations of scanning team members and disciplinary actions as needed.
17. Attends and contributes to departmental, store and company meetings as required

Requirements

CERTIFICATES/LICENSES:

• City, county, state, and/or federal certifications may be required.
• None required.

COMMUNICATION:

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.
• Ability to read and interpret documents such as safety rules, operating and maintenance manuals.

COMPUTER:

• Basic computer skills required.
• Excellent computer skills, including MS Excel, Word, etc. required.

EQUIPMENT:

Required to use or operate pallet jack, forklift, box cutters, ordering machine, computer, two-wheeler, etc. List other individual department equipment.

EXPERIENCE

• Previous experience as a cashier is required.
• Supervisor skills preferred.

MATH:

• Basic math skills required.
• Basic math skills using units of money, weight, measurement, volume addition, subtraction, multiplication, division, and percentages required.
• An understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other paperwork as assigned by store management is required.

MINIMUM AGE:

18 years of age. 21 years of age required to sell tobacco products and/or alcohol.

REASON ABILITY:

Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary.