Price Accuracy Coordinator Pt

Northeast Grocery; Worcester (MA); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

Northeast Grocery is seeking a Front End/Scanning Department associate to maintain scanning integrity and provide fast, friendly customer service. You will be a liaison between the store and the Scanning Department, ensuring price accuracy and assisting customers with questions.

Responsibilities include maintaining 5S standards, knowing Gateway, scales and scanning, and communicating discrepancies to departments. Hours may fit multiple shifts; training and back-up support are included.

Qualifikationen

• High School diploma or equivalent.
• 1+ years related experience.
• Strong communication skills; basic literacy and computer skills.

Aufgaben

• Maintain 5S standards to provide fast, friendly service.
• Keep workstation neat, clean, and organized per 5S guidelines.
• Possess thorough knowledge of store systems: Gateway, scales and scanning.
• Assist customers by answering questions and guiding purchases.
• Verify price accuracy and weekly changes; communicate discrepancies to departments and Scanning.
• Maintain price tags and ensure visibility across departments.
• Provide back-up support to Front End operations when needed.
• Train back-up PAC associate and maintain front end flip charts.

Kenntnisse

Strong communication

Basic literacy

Basic computer skills

Customer service

Ausbildung

High School diploma or equivalent

Tools

Gateway

Scales

Scanning

Jobbeschreibung

Select how often (in days) to receive an alert:

Responsible for maintaining the integrity of our scanning file, which provides the foundation for Front End accuracy/customer service. Maintains a high level of fast, friendly, and efficient customer courtesy and service throughout the store. Acts as a liaison between the store and the Scanning Department. Works as a technical helper regarding the store computer as instructed by the Help Desk.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.
Consistently work within company 5S efficiency standards to provide fast, friendly and efficient service to all customers.
Maintain a neat, clean and organized workstation, according to 5S standards, at all times.
Possess a thorough knowledge of store systems to include: Gateway, scales, and scanning.
Assist customers upon request by answering customer questions.
Assist customers upon request by answering customer questions.
Responsible for verifying all store signs maintaining shelf tags for price accuracy and visibility.
Verify completion and accuracy of weekly price changes for all departments.
Communicate, as needed, any changes and/or discrepancies to the store departments and the Scanning Department, ongoing.
Verify adherence to the Discontinued program for the Grocery and General Merchandise departments and remove discontinued items from the shelf as per corporate policy.
Ensure scanning accuracy through weekly section scans and responds to all pricing/scanning errors immediately.
Report all discrepancies in pricing and scanning to the Scanning Department.
Responsible to assist Department Managers in shrink and margin shortfalls identification.
Provide temporary back-up support to the Front End operation as needed.
Check voice/E-mail three times per day and follow through as directed.
Order and hang all shelf tags, daily/weekly.
Responsible for training back-up PAC associate.
Responsible for maintaining, replacing and contents of front end flip charts.
Verify A-9's and A-1's on a daily and weekly basis.
Maintain store local markdown files, daily.
Research all file errors per corporate policy, daily.
Print/display item listing/item movement reports per Store Manager.
For Lead Ad Scan Stores - perform weekly ad scan.
Ensure that all related paperwork is organized and maintained per Corporate policy.
Maintain open line of communication with Scanning Department.
Perform other related duties as assigned by management and adhere to all company policies and procedures.

MINIMUM QUALIFICATIONS

Strong communication skills.Basic LiteracyBasic Computer SkillsSatisfactory Performance Reviews

EDUCATION AND EXPERIENCE

High School diploma or equivalent.1+ years related experience.

PHYSICAL REQUIREMENTS

EQUIPMENT USED

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.