Scalehouse Weighmaster

Prince-William-County-Government; Virginia (MN); On-site; USD 32,000 - 62,000; Full time

Benefits offered by this job

Retirement plan

Paid annual/sick/personal leave

Medical and dental insurance

Group life insurance

Employee Assistance Program (EAP)

Career development opportunities

Job summary

Prince William County Public Works, Solid Waste Division, seeks a full-time Scalehouse Weighmaster/Fiscal Technician to operate weighing systems, assess loads, process payments, and deliver excellent customer service at the County’s Landfill or Compost Facility in Manassas, VA.

The role requires a high school diploma and at least one year of related experience; Weighmaster certification within one year is expected.

Qualifications

• High school diploma or GED.
• 1 year of related experience in cash handling and front-line customer service.
• WeighMaster Certification within 1 year of employment.

Responsibilities

• Operate computerized weighing systems and assess incoming loads.
• Process payments and reconcile receipts.
• Provide excellent customer service to commercial and public customers.
• Perform accurate data entry using scale software.
• Respond to customer inquiries in a professional manner.
• Maintain compliance with county solid waste regulations.

Skills

Cash handling

Front-line customer service

Data entry

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Would you like to put your customer service skills to work in a rewarding career serving the community? Prince William County Public Works, Solid Waste Division, is seeking a full-time Scalehouse Weighmaster/Fiscal Technician to join our team and provide exceptional customer service at the County’s Landfill or Compost Facility in Manassas, Virginia.

The ideal candidate will have a high school diploma and at least two years of full-time experience in cash handling and front-line customer service. This position offers the opportunity to work in a team-oriented environment while supporting the County’s solid waste operations and interacting directly with customers.

Prince William County offers an excellent benefits package, including paid vacation and sick leave, medical and dental insurance, a retirement plan, and professional development opportunities.

If you are looking for an opportunity to build your career while making a difference in your community, we invite you to join our team and help take our operations to the next level.

About This Role:

As a Scalehouse Weighmaster/Fiscal Technician, you will support the daily operation of the County’s Landfill or Compost Facility by operating computerized weighing systems, assessing incoming loads, processing payments, and providing excellent customer service to commercial and public customers. You will work independently, assist with daily operations, and serve as a resource to the scalehouse staff when needed. You will also provide information to the public and help ensure compliance with County solid waste regulations.

Responsibilities in this role may include, but are not limited to:

• Assess and collect fees accurately and efficiently in a fast-paced operational environment using basic math skills and proper cash-handling procedures;
• Perform accurate data entry using the scale software system;
• Respond to customer complaints and concerns in a professional and courteous manner;
• Reconcile receipts at the end of each shift;
• Prepare deposits and other documentation in accordance with established policies and procedures;
• Demonstrate excellent customer service skills, including the ability to remain composed and tactful when interacting with difficult people or situations, and maintain professional relationships with co-workers;
• Adhere to established rules, regulations, and procedures and clearly communicate requirements to the public.

Minimum Requirements:

• High school diploma or G.E.D. and 1 year of related experience

Preferences:

• WeighMaster Certified
• A minimum of 2 years of full-time experience with direct cash handling and computer-based data entry is preferred
• A minimum of 2 years of front-line customer service experience in a fast-paced, high-pressure environment is preferred
• Bilingual fluency in English and Spanish is preferred

Special Requirements:

• Must be able to obtain Weighmaster Certification within (1) year of employment.
• Essential Service Requirement: This position is an essential employee. Responding to emergencies, inclement weather, and other issues that may impact facility operations outside of regular working hours, including on holidays and weekends, is required.
• Personal Protective Equipment and Uniform Requirement: This job may require wearing a County-issued uniform and personal protective equipment, including but not limited to safety shoes and a safety vest.
• Work Environment: This job requires a willingness and ability to work in an environment that may include exposure to noise, dust, odors, moving vehicles, and inclement weather. Work may require repetitive motion and prolonged sitting or standing.
• Pre-employment Requirement: Successfully passing a pre-employment background check and a credit check is a condition of employment for this position.

Work Schedule:

Work schedules are determined based on coverage of Landfill and Compost Facility operations and are subject to change based on business needs. Working weekends and most holidays is required depending on staffing levels, assigned shift, and workload. Employees are eligible for overtime pay, weekend differential pay, and holiday pay.

Starting Salary Range:

$23.25 to $45.12 hourly

We also offer great benefits including:

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans
• Optional Group Life Insurance
• An Employee Assistance Program (EAP)
• Career Development Opportunities

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.