Scale Operator & Yard Traffic Coordinator

Gerdau; Sikeston (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Gerdau in Sikeston, Missouri is seeking a Scale Operator to monitor and assist in controlling inbound and outbound vehicles, shipments, and containers. You will ensure accurate documentation on scale tickets, bills of lading, and packing slips while coordinating with yard operations.

You will liaise with dispatch and other scale operators, maintain records of purchases and sales, process payments, and enforce safety PPE requirements.

Qualifications

• Basic MS Office skills and ability to communicate clearly with others.
• Ability to multitask at a fast pace while maintaining a positive demeanor.
• Strong telephone communication skills and professional phone etiquette.
• Ability to effectively communicate with customers, carriers and company drivers.
• Recognize materials and develop viable distribution plans at the scale.

Responsibilities

• Greet customers and determine material grade with required paperwork for directing loads.
• Document inbound/outbound scale transactions: weigh vehicles, record IDs, contract numbers, material descriptions, weights, and discharge locations.
• Maintain daily records of purchases and sales transactions and assign order numbers.
• Process scale payments and adjust contracts with Buyers when needed; fax scale tickets to customers.
• Create and submit cheques with proper documentation and distribute as requested.
• Issue cash payments for customers needing immediate payment.
• Handle difficult customer situations professionally.
• Answer main telephone line and route calls accordingly.
• Maintain radio contact with yard personnel and emergency communications.
• Enforce safe work procedures and PPE compliance for all guests.
• Monitor and operate the main yard arm and keep scale house orderly.
• Review, file and fax scale tickets daily before end of shift.
• Weigh in on public scale tickets and manage cash or billing to customers.
• Daily cash reconciliation.

Skills

Communication

Multitasking

Telephone skills

Customer service

Attention to detail

Tools

MS Office

Job description

Gerdau in Sikeston, Missouri is seeking a Scale Operator to monitor and assist in controlling inbound and outbound vehicles, shipments, and containers. You will ensure accurate documentation on scale tickets, bills of lading, and packing slips while coordinating with yard operations.

You will liaise with dispatch and other scale operators, maintain records of purchases and sales, process payments, and enforce safety PPE requirements.