Scale Operator & Customer Service Lead

Vulcan Materials Company; Frisco (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Vulcan Materials Company is seeking a scale operator to accurately weigh products and secure billing information at the point of sale. The role requires knowledge of materials on site, cash handling, and familiarity with state weight regulations.

Strong interpersonal skills and flexibility to work varied schedules are essential. The successful candidate will manage weights, tickets, and daily cash transactions while maintaining a professional environment for customers and staff.

Qualifications

• High school diploma or equivalent required.
• 2-4 years in a customer service role preferred, ideally in an aggregate setting weighing materials.
• Knowledge of weighing procedures and keeping accurate records.

Responsibilities

• Weighs and records incoming materials and tickets accurately.
• Handle cash sales and daily cash reconciliations.
• Operates truck scales and generates tickets for customers.
• Resolve discrepancies by recalibrating scales or reweighing materials.
• Maintain weighing equipment per manufacturer specs and comply with regulations.
• Greet customers professionally and maintain a neat office area.
• Communicate clearly with customers to ensure accurate billing.
• Assist with office duties and phones as needed.

Skills

Effective communication

Strong math skills

Customer service

Independent and team work

Organizational skills

Attention to detail

Fast-paced environment

Weighing equipment knowledge

Computerized equipment use

Software proficiency

Education

High School Diploma or equivalent

Tools

Scale operations software

Job description

Vulcan Materials Company is seeking a scale operator to accurately weigh products and secure billing information at the point of sale. The role requires knowledge of materials on site, cash handling, and familiarity with state weight regulations.

Strong interpersonal skills and flexibility to work varied schedules are essential. The successful candidate will manage weights, tickets, and daily cash transactions while maintaining a professional environment for customers and staff.