Job Summary
A scale operator in an aggregate environment is responsible for accurately weighing materials entering and exiting a site, recording the information, and maintaining accurate records. This role requires strong attention to detail, computer proficiency, and the ability to communicate effectively with drivers and other team members.
Job Description
$1,500 Employee Referral Bonus Eligible
A scale operator in an aggregate environment is responsible for accurately weighing materials entering and exiting a site, recording the information, and maintaining accurate records. This role requires strong attention to detail, computer proficiency, and the ability to communicate effectively with drivers and other team members.
Essential Functions
- Accurately weighing trucks and materials using computerized scales, recording gross and net weights, and verifying load information.
- Maintaining detailed records of all transactions, including truck details, material types, and weights, often using specialized software.
- Providing excellent customer service to drivers and other visitors, answering questions, and ensuring a positive experience.
- Communicating with other departments (e.g., dispatch, operations) via radio or other means to coordinate material movement and ensure efficient operations.
- Ensuring the safety of the scale house and surrounding area, maintaining a clean and organized workspace, and adhering to company safety protocols.
- Performing general administrative tasks, balancing daily receipts, and assisting with other duties as needed.
- Working with the Sales Team on pending and on-going projects.
- Works closely with sales and dispatch to enhance our service to customers and to maximize job site trucking efficiency, including standby mitigation.
Critical Competencies
- Adaptability - Adapts to new conditions, is flexible and open-minded when facing challenges, and maintains high performance during change.
- Attention to Detail - Ability to thoroughly and accurately complete tasks; meticulous and precise when handling information, and is critical in ensuring the quality, accuracy, and integrity of the results.
- Analytical Thinking - Ability to break down complex problems, situations, in order to understand underlying patterns, identify key issues; examine information logically, question assumptions, and draw conclusions based on evidence.
- Customer Service - Understands, anticipates, and meets customer needs while ensuring a positive experience and building long-term relationships.
- Product Knowledge - Understands and can explain succinctly VMC products and/or services including their composition, features, benefits, and limitations.
- Reliability and Punctuality - Dependable and consistent in meeting work expectations and deadlines. Demonstrates commitment and follow-through, with reliable performance and attendance.
Responsibilities
Education
- Must have your high school diploma or its equivalent.
Experience
- Minimum of two years of experience in a customer service or weighmaster role is preferred.
- Prior experience in the aggregate or construction industry is helpful, but not always required.
Knowledge, Skills, And Abilities
- Communication Skills. Must have effective written and oral communication skills.
- Basic math skills are needed for calculations related to weights and volumes.
- Must have organizational skills with a focus on the prioritization of workload.
- Must be detail-oriented, self-motivated, dependable, timely, and reliable.
- Must be proficient in Microsoft Office Suite, Google Drive, Oracle Business Environment, and other software packages relevant to the position.
- Must be willing to work overtime and extended hours depending on customer and company demands.
- Ability to address minor issues that may arise during the weighing process.
- Familiarity with safety regulations like MSHA Part 46 is a plus.
Other Requirements
- Must be able to sit for long periods of time.
- Must be able to work outside in all types of weather conditions and tolerate being exposed to loud noises.
- Scale operators often handle multiple tasks simultaneously, so the ability to multitask is valuable.
- Able to work varying work schedule, nights and weekends or circumstances to meet the customer needs (DOT requirements).
- Must be willing and able to provide coverage at other locations in the Central Virginia area (Chester, Rockville, Staunton) as needed.
Salary Range: The salary range for this role is between $47,000- $58,608 annual salary ($22.79-$28.18 per hour) and is eligible for overtime. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors, including skillset, experience, job scope, and current market data.
JD Disclaimer
Vulcan Materials Company is an equal opportunity employer.