Scale House Attendant

Kimble; Dover (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the waste management industry seeks a Scale House Attendant to manage truck scales, provide customer service, and maintain records. Ideal candidates will have a High School Diploma, experience in trucking operations, and strong skills in recordkeeping and customer service. This role promises professional growth while contributing to operational efficiency at our facilities.

Benefits

401(k) retirement plan with match

Comprehensive medical benefits coverage

Dental plans and vision coverage

Employee assistance program (EAP)

Paid time off

Qualifications

• Experience in a fast-paced trucking or scale operation.
• Strong skills in recordkeeping and cash handling.
• Excellent communication skills for effective outreach.

Responsibilities

• Attend to scales that weigh and record loads.
• Generate scale tickets and determine disposal fees.
• Provide customer support and ensure safety compliance.

Skills

Customer service

Recordkeeping

Microsoft Office

Education

High School Diploma or GED

Job description

The Scale House Attendant is responsible for attending to truck scales, determining volumes and weights of loads; collect gate fees, maintain accounting records, balance receipts, and prepare daily deposit, dispatching the fleet for optimum efficiency and meeting client’s needs. The position will act as a resource to truck and vehicle operators as well as the public. The position will perform a variety of operational, recordkeeping, and clerical tasks within clearly defined guidelines and established procedures. The scope of work extends to the other waste management services operations at the landfill, transfer stations, well sites, and recycling facilities.

About us: Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated team of seasoned professionals who care about our clients, the environment, safety, our families, and our co-workers. At Kimble we strive for perfection in everything that we do.

Minimum Qualifications for a Scale House Attendant:

• High School Diploma or GED required
• Previous experience working in a fast-paced trucking or scale operation.
• Previous experience working in a trucking operation with concentration in dispatching, preferred
• Skill in utilizing Microsoft Office applications such as Excel, Word, and Outlook.
• Knowledge of basic accounting, recordkeeping, and cash handling principles and practices
• Skill in establishing effective working relationships with contractors, contractual personnel, and the public.
• Demonstrate excellent customer service skills as well as the ability to perform recordkeeping functions in an accurate and timely manner.

Responsibilities and Duties for a Scale House Operator:

• Attend scales that weigh and record recycling loads and solid waste loads, both inbound and outbound.
• Generate scale tickets for all inbound/outbound loads and enter designated information into the company database (PC Scales, Tower). Determine proper disposal fees based on defined formulas and other established criteria.
• Provide positive customer service by answering a variety of questions and complaints from the drivers and public concerning disposal/recycling processes, direct customers to appropriate location/resources based on requests, and direct trucks and vehicles to appropriate unloading/processing areas.
• Enter and retrieve data and prepare reports from an online computer system (PC Scales, Tower) following established formats and review computer-produced reports for accuracy, correcting as needed.
• Type and process a wide variety of materials such as correspondence, memorandum, and/or reports including numerical calculations and spreadsheets, notes, and/or brief instructions utilizing Word, Excel, and/or other designated software products as specified.
• Operate standard office equipment, perform administrative support activities such as opening and distributing mail, processing outgoing mail, filing, and other document record keeping functions.
• Observe and inform truck drivers, contractors, and the public on all safety rules and regulations.
• Effective and timely dispatch trucks from our facility to our transfer facilities, making timely adjustments based on trash volumes.
• Relay information to maintenance for truck issues from drivers for road calls.
• Develop trucking schedule daily to maximize the efficiency of the fleet.
• Perform any other related duties as required.

Benefits:

• 401(k) retirement plan with match
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Employee assistance program (EAP)
• Health care and dependent care spending accounts (FSA)
• Life insurance and accidental death & dismemberment insurance.
• Paid time off
• Referral program
• Employee Discount Program