On Call Room Attendant-NYCTT

InterContinental Hotels Group; New York (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel brand in New York is seeking a Room Attendant to ensure rooms are welcoming and maintain high standards of cleanliness. Ideal candidates will possess good fitness, a flexible approach to shifts, and a commitment to guest satisfaction. Join us to create remarkable experiences for our guests.

Qualifications

• Physical role requiring fitness for standing and occasional lifting.
• Ability to work flexible shifts including nights and weekends.

Responsibilities

• Ensure rooms meet hotel standards and provide outstanding service to guests.
• Monitor and control supplies, keeping track of amenities and cleanliness.

Skills

Fitness

Strength

Literacy

Flexibility

Job description

Hotel Brand: EVEN Hotels
Location: United States, New York, New York

Hotel: New York - Times Square South (NYCTT), 321 West 35th Street, 10001

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit oflast minutework done.

Key Accountabilities

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organised - keep on top of supplies and amenities and always try to minimise waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Key Skills & Experiences

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

Who we are

EVEN Hotels is where hospitality meets wellness.

At Even Hotels, wellness is built in. We strive to help guests stay well and happy when they're away from home. Each hotel has an elite team of guest focused and wellness-savvy staff, who are ready to be an advocate of the brand and bring a personal touch. Energetic and friendly? You'll thrive at EVEN.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.