Scale Clerk

Gerken Companies; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

PTO and holidays

Life insurance and disability coverage

Employee Assistance Program

Safety footwear allowance

YMCA membership

Job summary

Gerken Materials, Inc. is seeking a Scale Clerk to support daily quarry operations by weighing trucks, maintaining records, assisting customers, and helping ensure efficient site operations.

This role blends customer service with administrative tasks and inventory control, offering valuable exposure to logistics, MSHA documentation, and opportunities for growth within The Gerken Companies. We value safety, teamwork, and accuracy, and provide a competitive benefits package.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Proficiency with Microsoft Word and Excel.
• Ability to work safely in a fast-paced environment.

Responsibilities

• Welcome customers and ensure compliance with site safety requirements.
• Weigh trucks entering and leaving the facility.
• Process customer orders and maintain accurate production and inventory records.
• Enter carrier information, pricing, and transaction details into company systems.
• Process payments including cash, checks, and credit cards.
• Prepare bank deposits and maintain sufficient cash for daily operations.
• Assist with scheduling, coordinating, and dispatching trucks.
• Order supplies such as fuel, lubricants, safety equipment, parts, and other materials.
• Maintain MSHA‑related records and documentation.
• Answer incoming phone calls and assist customers with product and pricing information.
• Help maintain a clean, organized, and professional scale house environment.

Skills

Customer service

Communication

Attention to detail

Teamwork

Safety awareness

Organizational skills

MS Word

MS Excel

Education

High school diploma or equivalent

Tools

Phone systems

Job description

Gerken Materials, Inc. is part of The Gerken Companies, a family of businesses built on integrity, safety, and long‑term success.

Our values guide how we work every day:

• Integrity in every decision, from customer interactions to inventory accuracy
• Safety as a shared responsibility across every site and team
• Shared success that creates stability for our employees and exceptional service for our customers
• Professional development through training, learning opportunities, and career growth
• Community support because we live where we work and care about the communities we serve

If you enjoy working with people, staying organized, and playing an important role in keeping daily operations running smoothly, this could be the opportunity for you!

About the Role

We're hiring a Scale Clerk to support daily quarry operations by managing truck scale transactions, maintaining records, assisting customers, and helping ensure efficient site operations.

This position offers a blend of customer service, administrative responsibilities, and operational support, making it an excellent opportunity for someone who enjoys variety, solving problems, and being an important part of a busy team.

This role provides valuable exposure to quarry operations, logistics, customer service, and inventory management, creating opportunities for future growth within the company.

What You'll Do

• Welcome customers and ensure compliance with site safety requirements
• Weigh trucks entering and leaving the facility
• Process customer orders and maintain accurate production and inventory records
• Enter carrier information, pricing, and transaction details into company systems
• Process payments including cash, checks, and credit cards
• Prepare bank deposits and maintain sufficient cash for daily operations
• Assist with scheduling, coordinating, and dispatching trucks
• Order supplies such as fuel, lubricants, safety equipment, parts, and other materials
• Maintain MSHA‑related records and documentation
• Answer incoming phone calls and assist customers with product and pricing information
• Help maintain a clean, organized, and professional scale house environment

What You Bring

• High school diploma or equivalent
• Strong customer service and communication skills
• General knowledge of office equipment, including computers, printers, scanners, and multi‑line phones
• Proficiency with Microsoft Word and Excel
• Strong attention to detail and organizational skills
• Willingness to learn and take on a variety of responsibilities
• Positive attitude, dependability, and strong teamwork skills
• Ability to work safely and efficiently in a fast‑paced environment

What We Offer

• Competitive benefits package including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid Time Off (PTO), holidays, and additional leave options
• Company‑paid life insurance and disability coverage
• Employee Assistance Program and other wellness benefits
• Safety allowances for shoes and glasses after 6 months
• YMCA membership at no cost for employees

If you're ready to provide great customer service, support daily operations, and build your career with a company that values safety, teamwork, and growth, we encourage you to apply!

Gerken Materials, Inc. is an Equal Opportunity Employer.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at Phone: 419‑533‑7701 Email: [e-mail].

Gerken Materials, Inc. is an Equal Opportunity Employer, including disabled and veterans.