SCADstory Operations Lead: Student Staff & Guest Experience

SCAD; Savannah (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

SCADstory is seeking an Operations Manager to lead student staff within the exhibitions department, ensuring smooth daily operations and accurate guest check-in for SCADstory events. You will train, supervise, and support student workers while coordinating with university partners to maintain high service standards.

You will also manage cash donations, reconcile records, and work with safety, maintenance, and housekeeping to ensure space readiness, cleanliness, and event success.

Qualifications

• Bachelor’s degree or at least 1 year of related experience and training, or a combination of both.
• Experience with cash handling and reconciliation is preferred.
• Ability to work weekends is required.

Responsibilities

• Provide leadership, training, and ongoing support to student staff.
• Schedule shift coverage and manage daily operational needs.
• Submit work orders and verify data accuracy.
• Collaborate with SCADstory leadership to ensure excellent guest service and university image.
• Reconcile cash donations and prepare deposits.
• Coordinate operations, handle reservations changes, and manage guest check-in.

Skills

Organizational skills

Communication

Customer service

Time management

Leadership

Staff supervision

Education

Bachelor’s degree

Job description

SCADstory is seeking an Operations Manager to lead student staff within the exhibitions department, ensuring smooth daily operations and accurate guest check-in for SCADstory events. You will train, supervise, and support student workers while coordinating with university partners to maintain high service standards.

You will also manage cash donations, reconcile records, and work with safety, maintenance, and housekeeping to ensure space readiness, cleanliness, and event success.