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Job summary
A leading consulting firm in New Albany, Ohio, is seeking a technical support associate for its DMS, EMS, and SCADA systems. Ideal candidates should possess strong troubleshooting skills, a customer-focused attitude, and the ability to adapt to evolving technologies. You'll ensure reliable system operations while training less-experienced analysts. Candidates with an Associate's degree and relevant experience will thrive in this dynamic environment.
Qualifications
Associate's degree in a related technical field from an accredited institution.
Three years of DMS/EMS/SCADA experience with an Associate’s degree.
Strong understanding of operational practices for DMS/EMS/SCADA.
Responsibilities
Provide technical support for DMS, EMS, and SCADA systems.
Train lower-level analysts on specific software support activities.
Maintain and support real-time data interfaces.
Skills
Understanding of operational practices
Proven experience working with SCADA systems
Problem-resolution skills
Communication skills
Ability to troubleshoot technical issues
Education
Associate's degree in Computer Science
High school diploma with relevant experience
Tools
Database technologies
Operating systems
Computer systems administration
Job description
A leading consulting firm in New Albany, Ohio, is seeking a technical support associate for its DMS, EMS, and SCADA systems. Ideal candidates should possess strong troubleshooting skills, a customer-focused attitude, and the ability to adapt to evolving technologies. You'll ensure reliable system operations while training less-experienced analysts. Candidates with an Associate's degree and relevant experience will thrive in this dynamic environment.