SCADA/DMS/EMS Analyst — Real-Time Data & ICCP

American Electric Power; Shreveport (LA); On-site; USD 63,000 - 110,000; Full time

Job summary

American Electric Power is seeking a DMS/EMS/SCADA Analyst to provide technical support for ICCP-based data exchanges and SCADA systems. The role requires configuring and testing ICCP connections, diagnosing data quality and telemetry issues, and assisting in standards development and implementation troubleshooting.

The position offers a structured path across SG5–SG7 levels and includes after-hours support responsibilities.

Qualifications

• Associates Degree or higher from an accredited college/university in Computer Science, Electrical Engineering, Telecommunications or related Technical field; or high school diploma and two years related military or electric utility technical experience.
• Experience - high school diploma and two years related military, technical, or utility experience.

Responsibilities

• Support and maintain ICCP infrastructure and real-time data exchanges.
• Configure, model, test, and troubleshoot ICCP points using OpenICCP and related applications.
• Investigate and resolve ICCP communication issues, data quality concerns, telemetry discrepancies, and point failures.
• Perform point modeling and configuration activities using OpenICCP configuration tools and Data Explorer.
• Support onboarding of new ICCP partners and implementation of new data exchange requirements.
• Monitor system health and respond to operational issues impacting real-time data communications.
• Work with Operations, EMS, ADMS, and external entities to ensure reliable exchange of critical operational data.
• Perform testing and validation of ICCP communications, including support of redundancy and failover testing.
• Develop and execute troubleshooting plans for complex communication and data flow issues.
• Support compliance activities associated with reliability standards and operational technology systems.
• Participate in after-hours support rotations and incident response activities as required.
• Document configurations, procedures, troubleshooting activities, and system changes.
• Ability to create, modify, and execute SQL queries for data analysis, system validation, and technical troubleshooting.

Skills

SQL

SCADA knowledge

Education

Associate's Degree or higher in Computer Science, Electrical Engineering, Telecommunications or related Technical field

Job description

American Electric Power is seeking a DMS/EMS/SCADA Analyst to provide technical support for ICCP-based data exchanges and SCADA systems. The role requires configuring and testing ICCP connections, diagnosing data quality and telemetry issues, and assisting in standards development and implementation troubleshooting.

The position offers a structured path across SG5–SG7 levels and includes after-hours support responsibilities.