SCA Telecommunications Mechanic II

UIC Arctic Response Services, LLC; California; On-site; USD 48,000 - 65,000; Full time

Job summary

Bowhead is seeking a Telecommunications Mechanic II to support base telecommunications maintenance at Beale AFB, CA. You will manage voice network services, Cisco UC configurations, and related cabling, while documenting systems and updating tickets.

The role requires a High School diploma, 2+ years IT experience (Cisco Call Manager/Unity preferred), and CompTIA Security+ certification; CCNA/CCNP are a plus. Must be able to obtain Secret clearance and be a US citizen.

Qualifications

• High School graduation or equivalent.
• Minimum of 2 years IT experience, preferably with Cisco Call Manager and Cisco Unity.
• Must have CompTIA Security+; CCNA or CCNP preferred.
• Intermediate to advanced MS Office skills (Word, Excel, Outlook, PowerPoint).
• Ability to communicate effectively with all levels of staff and external contacts.

Responsibilities

• Maintain administration, security and maintenance of voice network services and assets.
• Configure Cisco Unified Communications and VoIP devices.
• Create documentation and diagrams of voice systems.
• Install and test voice and data cabling (Cat 6, fiber) indoors and outdoors.
• Access and update work orders in CIPS and trouble tickets in EITASS.

Skills

Communication

Interpersonal skills

Teamwork

Independent work

Education

High School diploma

Tools

Cisco Call Manager

Cisco Unity

CompTIA Security+

CCNA

CCNP

Microsoft Office

Job description

Overview

Telecommunications Mechanic II (BAFB-2026-26061):

Bowhead seeks a Telecommunications Mechanic II for the base telecommunications maintenance and support contract at Beale AFB, CA. We are pleased to accept resumes and applications from highly motivated individuals to join our team in support of the daily operations and ongoing projects at Beale AFB.

Responsibilities

Essential functions will include:

• The administration, security, and maintenance of all services and assets related to the voice communication network
• Device and service configuration related to Cisco Unified Communications and Cisco VoIP devices
• Providing documentation and diagrams of voice systems
• Installation and testing of voice and data cabling such as Cat 6 and fiber optic indoors and outdoors
• Working in CIPS database to access and update work orders and EITASS system to access and update trouble tickets
• Assisting with all aspects of our continued migration from our current MSL-100 telephone switch to the Cisco Unified Communications system
• Future essential functions could include configuration of trunks, phones, gateways, call routing, user management, voice mail, conference calling, call transfer/call forwarding, Cisco VG 450 port configuration and UCCX call tree configuration/maintenance
• Cross connecting and testing analog lines from Cisco VG450's
• Responding to emergency work orders which on occasion could be called out at any time of day to include weekends and holidays.
• Other duties as assigned

Qualifications

• Education- High School graduation or equivalent
• Years of experience- Minimum of 2 years of IT experience, preferably with Cisco Call Manager and Cisco Unity.
• Required skills or certifications- Must have CompTia security Plus. Prefered Cisco certification of CCNA or CCNP
• Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
• Ability to communicate effectively with all levels of employees and outside contacts
• Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:

• Must be able to lift up to 75 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.

Set Rate 40.74 an hour

Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

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