Sbarro General Manager

Lv petroleum; Williams (IA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health care plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & PK

Weekly Pay

Growth Opportunities

Job summary

LV Petroleum is seeking a General Manager for their ICONIC Sbarro restaurant in Williams, Iowa. You will oversee daily operations, lead teams, manage budgets, and ensure food quality and safety.

The role requires strong leadership, customer focus, and solid financial acumen to drive profitability and guest satisfaction. Responsibilities include staff development, scheduling, cost control, and promoting in-store promotions.

Qualifications

• Proven experience as a General Manager in quick-service or fast-casual settings.
• Strong leadership and team management skills with ability to motivate staff.
• Excellent communication and customer service skills.
• Solid financial acumen with budgeting, cost control, and reporting experience.

Responsibilities

• Oversee daily operations to ensure the restaurant runs smoothly and efficiently.
• Ensure food preparation, presentation, and service meet standards for quality, taste, and consistency.
• Monitor inventory levels and manage ordering to keep stock appropriate.
• Maintain cleanliness and safety standards in line with health regulations.
• Hire, train, and onboard staff, providing coaching and development.
• Create staff schedules that cover peak times while controlling labor costs.
• Drive customer service excellence and handle complaints professionally.
• Oversee financial operations including budgeting and cost control.
• Collaborate with district/area managers on marketing initiatives and promotions.
• Ensure compliance with local, state, and federal regulations.

Skills

Leadership

Customer service

Budgeting

Food safety

Communication

Multitasking

Staff development

Tools

POS systems

Job description

LV Petroleum is searching for a General Manager for their ICONIC Sbarro restaurant. If you have experience managing quick service restaurant teams, then we want to speak with YOU!

Key Responsibilities:

Restaurant Operations:

• Oversee daily operations to ensure the restaurant runs smoothly and efficiently.
• Ensure food preparation, presentation, and service meet Sbarro's standards for quality, taste, and consistency.
• Monitor inventory levels and manage ordering to ensure stock is sufficient but not excessive.
• Maintain cleanliness and safety standards throughout the restaurant, ensuring compliance with health and safety regulations.

Staff Leadership & Development:

• Hire, train, and onboard staff members, ensuring they are knowledgeable about the brand and their roles.
• Provide ongoing coaching and feedback to improve staff performance and ensure high standards of service.
• Create staff schedules that ensure adequate coverage while controlling labor costs.
• Lead by example, promoting a positive, customer-focused work environment.
• Conduct performance reviews and provide opportunities for staff development and growth.

Customer Service:

• Ensure exceptional customer service, handling complaints and issues promptly and professionally.
• Create a welcoming and friendly atmosphere, making sure that each guest has a positive dining experience.
• Implement strategies to increase customer satisfaction and encourage repeat business.

Financial Management:

• Oversee the restaurant’s financial operations, including managing the budget, food and labor costs, and other operational expenses.
• Prepare and analyze sales reports and financial statements to track performance and identify areas for improvement.
• Implement cost-control measures to ensure profitability without compromising food quality or service.
• Ensure accuracy in cash handling, deposits, and financial transactions.

Marketing & Promotion:

• Work with the district or area manager to implement marketing initiatives to drive traffic to the restaurant.
• Promote in-store promotions, special events, and local outreach efforts to increase brand visibility.
• Ensure the restaurant’s social media presence is maintained and that online reviews and feedback are responded to in a timely manner.

Compliance & Safety:

• Ensure the restaurant complies with all local, state, and federal regulations regarding food safety, health codes, and labor laws.
• Conduct regular inspections to ensure the restaurant meets all safety and sanitation standards.
• Train staff on food safety, cleanliness, and workplace safety procedures.

Vendor and Supplier Management:

• Build and maintain relationships with vendors to ensure the timely delivery of supplies and ingredients.
• Monitor inventory levels and place orders for food, beverages, and supplies as needed.
• Negotiate pricing and delivery schedules with suppliers to keep costs within budget.

Administrative Duties:

• Manage payroll, scheduling, and administrative paperwork.
• Prepare and submit necessary reports to the district or area manager, including sales, inventory, and staffing.
• Handle day-to-day administrative tasks, such as processing invoices and handling customer inquiries.

• Proven experience as a General Manager or in a similar leadership role within the restaurant industry, preferably in quick-service or fast-casual settings.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent communication and customer service skills.
• Strong financial acumen with experience in budgeting, cost control, and financial reporting.
• Knowledge of food safety standards, health regulations, and operational procedures.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as required.

Preferred Qualifications:

• Previous experience managing a Sbarro location or similar pizza/Italian restaurant.
• Familiarity with point-of-sale (POS) systems and restaurant management software.
• Ability to handle high-pressure situations and resolve conflicts effectively.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Weekly Pay
• Growth Opportunities