SBA Loan Servicing Specialist

F.N.B. Corporation; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

F.N.B. Corporation in Charlotte, NC is seeking an SBA Portfolio Servicing Associate to join our Commercial Banking team.

The role primarily handles customer service for internal servicing staff and external clients, assists with processing draws, payments, wire transfers, and gathers loan documents for audits. You will support Portfolio Servicing Officers, maintain loan and credit files, and help ensure compliance with regulatory requirements.

Qualifications

• High School or GED required.
• 1 year of related experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Prepares maintenance and servicing files.
• Supports Officers with processing draw requests.
• Prepares ECM requests.
• Scans loan and credit files.
• Maintains servicing files.
• Assists with tickler items and file organization.
• Processes wire transfers.
• Supports risk/compliance requirements per policy.

Skills

Communication

Organization

Detail oriented

Multi-tasking

Office equipment

PC skills

MS Word

MS Excel

SBA loan closing

Education

High School or GED

Job description

F.N.B. Corporation in Charlotte, NC is seeking an SBA Portfolio Servicing Associate to join our Commercial Banking team.

The role primarily handles customer service for internal servicing staff and external clients, assists with processing draws, payments, wire transfers, and gathers loan documents for audits. You will support Portfolio Servicing Officers, maintain loan and credit files, and help ensure compliance with regulatory requirements.