SBA Credit Relationship Manager

First United Bank; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

First United Bank is seeking an SBA Credit Relationship Manager in Austin, TX. You will attract SBA loan opportunities by engaging internal lending staff and external partners, educate lenders on SBA programs, and help qualify and structure loan opportunities.

Role emphasizes building relationships, educating staff, and promoting the bank's SBA offerings through community involvement and proactive outreach. Strong communication and sales experience are essential.

Qualifications

• Bachelor's degree in business, finance, or a related field.
• Preferably five or more years of small‑business lending or underwriting in a bank, with a preference for SBA lending.
• Ability to articulate SBA program advantages to prospective customers and earn lender confidence.
• Sales or marketing experience is preferred.
• Strong attention to detail and excellent communication, sales, and public‑relations skills.

Responsibilities

• Makes business development calls on existing and potential new clients.
• Determines SBA eligibility and helps structure the loan request.
• Completes a thorough summary of the loan request and gathers information for Underwriting to enable quick analysis.
• Works independently and is self‑motivated.
• Provides education to internal lending staff on SBA programs the bank participates in.
• Represents the bank at civic and community functions to develop new opportunities.
• Promotes a favorable image of the bank in community activities.

Skills

Communication skills

Sales experience

Public relations

Attention to detail

Public speaking

Customer service

Education

Bachelor's degree in business, finance, or related field

Job description

SBA Credit Relationship Manager

SUMMARY This position is responsible for attracting new SBA loan customers through internal referral sources (primarily the bank’s lending staff) as well as external referral sources (e.g., business brokers, CPA, commercial realtors, etc.). The primary role for this position includes being a “liaison” for the internal lending staff, educating the lenders on the various SBA programs and helping them target potential loan opportunities, and assisting internal lending officers to qualify and structure potential SBA loan opportunities.

Major Duties and Responsibilities

• Makes business development calls on existing and potential new clients.
• Determines SBA eligibility and helps structure the loan request.
• Completes a thorough summary of the loan request and gathers the necessary information for the Underwriting staff to enable a quick analysis.
• Works independently and is self‑motivated.
• Provides education to internal lending staff on the various SBA programs that the bank participates in.
• Represents the bank at civic and community functions to enhance its image and develop new business opportunities.
• Promotes a favorable image of the bank in all community business activities.

Additional Duties and Responsibilities

• Performs other duties as requested by the SBA Director or Sales Manager.
• Completes all required compliance exams annually.
• Adheres to all First United Policies and Procedures.
• Dresses professionally.

Employee Specifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Work Experience

• Bachelor’s degree in business, finance, or a related field.
• Preferably five or more years of small‑business lending or underwriting in a bank, with a preference for those years in SBA lending.
• Proven ability to communicate the advantages of SBA programs to prospective customers and to win the confidence of internal banking officers who refer deals.
• Sales or marketing experience preferred.
• Strong attention to detail.
• Good communication, sales, and public‑relations skills.

Technical / Functional Competencies

• Demonstrates thorough knowledge of the SBA lending program as specified in the most recent SOP.
• Exceptional customer‑service skills.
• Demonstrates good judgment, problem‑solving, and decision‑making skills.
• Willingness to take the lead in working the customer through the SBA process.
• Computer and software proficiency.
• Excellent written and verbal communication skills, able to communicate clearly and informatively to customers and lending staff.
• Strong interpersonal skills and ability to work well with a wide range of people.

Note

This job description is not intended to be all‑inclusive. Employees may perform other related duties as assigned by the supervisor to meet the ongoing needs of the organization.

Locations

Austin – Seven Oaks, Moore, OKC‑Downtown, Plano – Parkwood, San Antonio.

Equal Opportunity Employer

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.

Accommodation for Disabilities

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at [e-mail] for assistance.