Savannah Campus Help Desk Student Worker (work study)

North Central Missouri College; Savannah, Northern (MO, KY); Hybrid; USD 17,000 - 21,000; Part time

Job summary

North Central Missouri College in Savannah, MO seeks a student worker to staff the help/information desk at the Mosaic Life-care Commons on the Savannah Campus. The role requires excellent interpersonal and written communication to connect patrons with services and assist campus departments with general office duties.

As a federally funded work-study position, the student will support the Resource Center and coordinate with Admissions, the Dean, and Tutoring Center, while maintaining calendar

Qualifications

• Must be Federal Work Study (FWS) eligible.
• NCMC student with knowledge of Savannah Campus.

Responsibilities

• Staff the information desk and answer general questions about NCMC and directions.
• Be on time as scheduled.
• Update Calendar of Events.
• Maintain contact with Savannah Campus Admissions, Dean, and Tutoring Center Coordinator.
• Provide excellent customer service to patrons, students, and NCMC faculty/staff.
• Perform record-keeping and resource maintenance duties.
• All other duties as assigned.

Skills

Verbal and written communication

Active listening

Interpersonal communication

Explain concepts clearly

Job description

Description

Position Summary:

Student workers will staff the help/information desk in the Mosaic Life-care Commons on the Savannah Campus. This position requires excellent interpersonal and communication skills. Student workers will act as referral agents by connecting patrons to requested services. This position will also assist departments with general office duties.

CLASSIFICATION: Work Study
DEPARTMENT: Savannah Resource Center
REPORTS TO: Shellee Castanada, Resource Center Coordinator
LENGTH: Fall and Spring
LOCATION: Savannah Campus, Savannah, MO

Essential Functions:

Duties and responsibilities include but are not limited to

• Staff the information desk and be prepared to answer general questions concerning NCMC and directional questions about the building
• Be at work on time as scheduled
• Update Calendar of Events
• Maintain contact with Savannah Campus Admissions, Dean, and Tutoring Center Coordinator
• Exhibit excellent customer service skills toward all patrons, students, and NCMC faculty/staff
• Perform other record-keeping and resource maintenance duties
• All other duties as assigned

Requirements:

Requirements: Must be Federal Work Study (FWS) eligible

Qualifications:

Qualifications: NCMC Student with knowledge of the Savannah Campus

Skills:

Strong verbal and written communication. Ability to explain concepts clearly. Active listening and approachable demeanor. Strong interpersonal communication skills and the ability to work with a wide range of patrons, students, and NCMC faculty/staff.

Physical Demands:

Moving about between buildings on the NCMC campus, ascending and descending stairs, reaching, pulling, and pushing when filing, able to do repetitive tasks, remain stationary at a desk for extended periods of time.

Environmental Demands:

Fluctuations while walking on tile and carpeted floors in a heated and air-conditioned environment.